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system slow down
"I've noticed my Bitdefender antivirus has been slowing down my computer significantly during scans. Are there any settings or optimizations I can adjust to reduce the performance impact while still maintaining strong protection?"
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Spam white list?
Hi. I'm new to Bitdefender. Is there a way to prevent emails from specific domains from being tagged as spam? Thanks
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I have issues with Black ops 4, does anyone know of a fix with the software I could do?
So just to elaborate I have a desktop computer that I upgraded from Windows 10 to Windows 11 and that wasn't necessarily the issue, but I was never able to fully play the game when bitdefender was running. I only just recently realized that it was my antivirus software that was causing this problem. Before I never knew…
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How to fix error "unable to connect to server"?
At bitdefender activation process I got error "unable able to connect to server", I've tried and followed all steps, but without any progress.
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How to start a support tool log ?
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how do i exclude bitdefender AV+ from blocking .pyc files ?
I have a specialised design doftware (SDS/2) that relies on python code / scripts. no matter how many .py or .pyc files I exclude thay are still flagged with 'generic.PY.ReverseShell' this efectivly renders the design software useless. any ideas ?
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What does this information mean?
Hello, I ran Rkill (like everyone does) and found the log has this info. What could it mean? An earlier log had something along the lines of this" * Reparse Point/Junctions Found (Most likely legitimate) C:\WINDOWS\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 =>…
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Community site UI glitch
Hi, When, in a post here at this site, one click on the icon of 3 dots in a circle, to the right of the post title, the menu doesn't fully open. Test on both latest chrome and Firefox. See attached screen shot. Tested at https://community.bitdefender.com/en/discussion/88472
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Slow computer perhaps spyware?
I think my desktop has been infected by spyware. BD doesn't find anything. Other computers on our home network are getting over 300Mbps but my desktop is getting less than 49 Mbps. Does anyone have a suggestion on how to speed up my computer?
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Can't open links
I just installed bitdefender and cannot open any links in google. please advise. thank you
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bitdefender security central is detrimental for windows performance
Hi Community, I am having great experience with Bitdefender on all my portable devices, but on my windows laptop I am really struggling with performances. After installing Bitdefender app, my laptop is really working so bad that i'm considering to remove it from the device: it's slow, laggy, slow browsing, GUI laggin…
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Bitdefender changes Roboform
I just moved off of Kaspersky onto Bitdefender. I have used Roboform as my password manager for many years. However, I had issues when I tried it today, with the only difference being Bitdefender. Kaspersky had a specific plugin for Firefox and other browsers, which Bitdefender does not seem to have except for antitracking…
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What to do when a Windows update fails and causes data loss or corruption?
All I want to know is what to do if data loss and corruption due to my window update to fail and I lose my data. I attempted a few other approaches to recover my data, but I was unable to find a solution. I became aware of several data recovery services for retrieving data . I can recall a few of them, including the BLR…
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How to delete my account
Greeting there, I no longer use bitdefender. I would request that my account would be deleted or would like to know how to delete it. Thank you in advance
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ATT phone service
How to have my ATT phone service indicate it is secure. Continue having problems not secure.
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Access to USB drives / Bitdefender Total Security
Hello the community, I just migrated to Bitdefender Total Security from Kaspersky because of security concern, and love the product. I have an issue that maybe was already discussed: I need to plug on my computer via an USB port my Kobo e-reader to manage my e-books and the computer does not recognise the new drive. I…
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Why Bitdefender so intrusive?
I been with Bitdefender now over 15 years, but I am becoming more and annoyed with the software. For instance, if I am in the process of creating a Youtube video, when I turn on my webcam, it triggers a pop-up in the lower right hand corner. Then I have to close it out. Also, when I use my microphone, a pop is triggered…
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Defenders of the month shows incorrectly the amount of posts
Hi everyone, On my community forum page it shows incorrectly the amount of posts for the "defenders of the month" but on other users page or on a general page it shows the monthly posts for the defenders of the month correctly. Also note that it doesn't matter if I'm logged in to the forum or not, on my page it shows it…
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I'm going to change my hard drive. Can I keep the license?
Maybe a basic question but I'm new to Bitdefender. I have Bitdefender Internet Security. Thanks a lot in advance.
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Facebook Messenger
I know someone has hacked into the messenger app on my phone. After changing my password the problem still exist.Is there a solution? I contacted support and all has failed with them.
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Gen:Suspicious.Cloud.2.@x1@aOghqyli is a virus?
Good morning, I have a problem with installing Premiere Pro ESD license. During the installation Bitdefender blocked the execution because it detected Gen:Suspicious.Cloud. 2.@x1@aOghqyli as virus. Can anyone tell me if it is a virus or a false positive how did the support of the company from which I bought the software…
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network firewall security
I contacted support and was told I had no firewall and needed to purchase Network Firewall Security ($499). Does anyone know what this "plan" is and why I was asked to purchase? Was this a scam?
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How do I determine which computer uses which computer ID displayed on Central
Hi all. I want to discover which of my computers are using which Bit Defender ID so that I can change the IDs to the owner's name Thank you
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How to add Xfinity email to Email protection
I was able to add my google account, but the only option I see to add another is "outlook" which I do not have.
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Are cryptominers using your device without your knowledge? from: static-hello.bitdefender.com
received an email today from "static-hello.bitdefender.com," which appeared to change the application date to today's date and prompted "grant full disk access." System preferences already had the boxes checked but were grayed out because access needs to be unlocked first. This all seems very strange to me, but if it is…
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How do I leave a feedback with bitdefender?
Is there an option for customers to leave feedbacks of bitdefender?
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moving from UK to EU
I will be moving soon from N. Ireland (UK) to Republic of Ireland (EU). My Bitdefender subscription is due before the move. Can I renew or do I need the exact location of new address? Thanks
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How do I reach customer support by email please?
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i cannot delete files since no admin access. still get notices but program has been uninstalled. v
how to remove all traces of program?
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I've used www.utorrent site for years and since loading Bitdefender I no longer have access to it. H
Help