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Why does the application disappear?
Even though I install Bitdefender on Windows 11, after a few days, the icon disappears, and the application cannot be opened. I have already reinstalled it once, but the issue persists.
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I was charged twice for my annual renewal. I want a refund.
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Someone I blocked is reading all my social media messages and emails
Someone I blocked is reading absolutely everything I send via social media messages including from my private accounts and blue-ticked accounts to blue-ticked accounts, and all my emails, telegram etc. Even when i am in Instagram they seem to know whose account I have gone into to view. This is true for text sent from my…
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Why does Bitdefender open itself multiple times at startup?
Every time I start my iMac, Bitdefender opens itself at least twice putting multiple app icons in my task bar. This morning it opened four times, and I now have four Bitdefender apps open. This is maddening. Does anyone have a solution to fix this? Thanks.
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Is this email valid:bitdefender@2checkout.com?
Hi there, Is this the a valid email adress bitdefender@2checkout.com or a scam? Accidentally clicked a link in the email that was strange/faulty? Thanks! :)
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How to open PDF after installing Bitdefender
I cannot open any PDF after installing Bitdefender - when I try to open a PDF it just gives me another notification of a pdf download.
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Uncorrected Distorting in Apps
I thought I had this corrected with updating the driver and setting the text size to 200%. It was working great for days. Several days of all is well. A number of shut downs and restarts over days when I go to bed. Shut down the machine last night when all was working good. Restarted this morning to find that when I now…
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Leage of legends gets blocked by Bitdefender
This is really outrageous. This happened a lot of times. It blocks the loading screen before a game starts. I need to turn off every protect except anti-virus. You know what's worst? I even did a lot of exepctions for the game but it doesnt help at all. Im using Bitdefender Toal Security
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Evidences on file shredder
I want to have evidences that I use bitdefender file shredder to eliminate all the customer data (included personal data) used on a project. it is possible?
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If a device has 2 admin accounts, wouldn't it still register as the same device?
Recently I have made another Admin account on the device I constantly have to sign in on to get to my account. Mainly I did it to see if it would give me the message, "new device sign-in…" Which, indeed, it did. However, it also gave me a 2FA issue, as well. Wouldn't BD show it was the device I normally use, especially…
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How can I open downloaded PDF documents?
I installed Bitdefender about a month ago after using another product trouble free for 10 years. I have a number of downloaded PDF documents which I can't open now and I can only assume it's something to do with settings in Bitdefender. I am an elderly person with little tech knowledge so I'm hoping I can get an idiot's…
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Is Bitdefender too 'teckky' for me?
I am just the average person who is fairly adept at managing basic internet issues, and unfortunately I subscribed to Bitdefender. Is there a simple way to just make this antivirus work efficiently but not block something every second? I am trying to work from home and it keeps cutting out my connections to my VPN to work…
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Not a techy person, websites stopped working
Didn't know what topic to select. Sorry. I have websites that randomly stop working. I can no longer sign in to www.fold3.com (a paid website I've used for several years, owned by ancestry.com). I get a page that says "Access Denied." (subscription is paid and current) Today I tried to open a website to a medical company…
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Will BitDefender consider integration of VPN with Amazon Fire Stick?
As the demand for digital security and privacy continues to rise, many users are seeking effective solutions to safeguard their online activities, especially when using devices like the Amazon Fire Stick for streaming content. Given this growing need, it raises the question of whether Bitdefender VPN will consider…
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Can Bitdefender Security For Content Creators be included with my current subscription?
I would like to know if the new Bitdefender Security for Content Creator can be added to my current subscription with my Bitdefender Box. Would anyone know if that can be possible or will that have to be a whole other subscription to pay for?
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What is the best feature of Bitdefender?
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Not particularly pleased with SafePay
I like the idea of SafePay, however, I don't like that I cannot access other files while in safepay. My biggest example is for logging into specific sites that I like the added security of safepay. If I'm in a site like that, I do not want my password stored in password manager, since that makes it one more step of…
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How To Remove Old Orbi Router with Inactive Subscription
A While back I upgraded to a new Orbi router. I have an active Netgear Armor by Bitdfender subscription my my NEW Orbi router. My old Orbi router still shows on my profile with an inactive subscription. I cannot find a way to remove my old Orbi router from my profile. Please help
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password reset on app
Hello i want to ask you how to reset my password on app on computer. I forgot the password so now i cant change anything in the app. My email is [email removed by admin]. Thanks.
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Chromebook
Do I need any protection using Chromebook?
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Can I remove Bitdefender and install it on another laptop?
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Get Rid Of The Ads!
Hi, I paid for this thing so I would prefer not to get ads for Bitdefender. They are an annoyance. Please get rid of them. I have attached an example below. If Bitdender doesn't want to remove the ads, maybe give us the option to turn them off. Cheers
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Does Bitdefender Total Security include an anti virus software or does it only scan for malware?
I'm a bit confused.. When I go to the BitDefender Central page. Under "My device" I can click on my desktop… After clicking on my desktop I have the choice to scan and detect my computer for "Malware". It says nothing about viruses so I'm a bit worried that this software only scans for Malware, and not viruses. So does…
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USA Government New Update On Iranians Sanctions. Will Bitdefender Provide Its Products Again?
Hi. Due to this article, USA gov has removed sanctions related to software companies to provide their products to Iranians. Will Bitdefender provide its products again? I guess @Alexandru_BD can explain this and discuss about this with Bitdefender legal team. Thanks.
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Website blocked - unable to access from any computer using Bitdefender
Hello, Upon trying to visit the website, bidonbeef.com, I initially received an alert from Bitdefender that reads as follows. Even when disabling the AV protection I'm still unable to bring up the website. I have the Bitdefender Total Security suite - fully updated. Please assist. Thanks, Greg
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Unknown device
I have an Netgear Armor installation. I see now in the device list of Bitdefender that there is an unknown device in my lis. This unknown device is protected by Bitdefender and there has been performed scans on this device. The device logs in when I am asleep. What could be the problem?
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2 Bitdefender Redline Services? Legitimate?
What is the purpose for the Bitdefender RedLine Service versus Bitdefender Agent RedLine Service? Should these apps be running during Startup? Why? Thank you.
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New device detected - How to turn this off?
I get this banner when the laptop wakes from sleep. If BD were serious about doing stuff in the background, it wouldn't throw up a banner to say so! How do I silence this?
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Popovers
I thought Bitdefender would stop the popovers from Norton's and McAfee but they're still coming up. I uninstalled McAfee that came with my new laptop and there's nothing I can find that has anything to do with Norton's.
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I have Bitdefender AV Free installed, and it is blocking NOVNC on browsers
I have several instruments that allow remote control via web browser using NOVNC. Using any browser I type in a local IP and I am supposed to see the instrument screen. This was working fine a couple of months ago, but now I get a blank screen instead of the real time image of the instrument screen. I have disabled all…