How to stop Bitdefender blocking my internet?

Hsaazretil
Hsaazretil
in General Topics

My internet is no longer working despite my laptop saying it's connected to my home WiFi. It's not a problem with my WiFi as I've turned my mobile data off on my phone and still have connection using only my WiFi.

The only thing that's changed since it last worked is that BitDefender asked me to confirm if my current WiFi is my home WiFi, which I agreed to. How do I undo this and get my internet back? I'd rather not restart my laptop if I don't have to because I've got work that's not been saved to the cloud.

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Answers

  • JimR
    JimR

    Seems Fire Wall Rule blocks internet connection when VPN is disconnected or down.

  • Alexandru_BD
    Alexandru_BD admin
    edited December 9

    Hello,

    If this problem persists, try this:

    1. Go to Network Adapters tab and set the network type to Home/Office using the drop-down menu near its name.
    2. Then, from the same Firewall Tab, click on Settings from the top-right , then, for the network you're currently connected to, uncheck the stealth mode button to disable it.

    If this doesn't solve the issue, go to Firewall, choose the Rules tab, reset Rules, then restart Windows and check if the issue is resolved.

    Let us know how it goes.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

  • Thundrrr
    Thundrrr

    Really tired of BD blocking internet in laptop. It's fine in phone. Have changed settings. Have reset rules at least six times. What next?

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