How do I get customer support to respond

LaDeDi · 2025-01-11T15:50:50+00:00

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I have spent at least 2 hours going around in circles with bot BitDefender and 2Checkout and no one has answered me and I can't get support. Please Help

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Flexx

https://community.bitdefender.com/en/discussion/102840/how-do-i-get-customer-support-to-respond

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get immediate update, make use of the chat option.

Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.

Regards

Scott

Hello @LaDeDi

Just to add to Flexx post, some information here may be helpful as well.

https://community.bitdefender.com/en/discussion/comment/348655#Comment_348655

Also, what are you needing help with, does it have something to do with your subscription? Otherwise, try the support options that were listed.

https://www.bitdefender.com/consumer/support/answer/29081/

Kind regards