BD Total Security ignores exceptions and does unscheduled scans
Greetings,
i am going crazy here. These freaking scans start exactly an hour after boot here and last around 10-20 Minutes. I'm only aware of them, bc my big data graves are WD Black HDDs ( 6 + 2 TB) and kinda loud when bdservicehost.exe starts with the scans.
The SSDs are affected speedwise too.
The scans go over the same files again again i.e. my steam libraries with tons of games.
- All folders are excluded in the Bitdefender Antivirus Options with all possible exclusions
- There are no, absolutely no custom or scheduled scans
- I've uninstalled and reinstalled Bitdefender including wiping all configs
- No other processes are accessing those files while bitdefender is active. Not even the Search Indexer.
Specs:
Software:
- Windows 10 Pro 64-bit 21H2 fully updated
- Bitdefender Total Security Version 26.0.12.59
Any idea how to stop this?
This can't be normal behavior and it affects performance of my computer.
P.S.: Yeah i know that there are similar topics like that, but i didn't see any solutions and maybe this rises the awareness to a bug.
Comments
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+1 Same symptom...
BD Please stop torturing my hard drive
My HD has really sick..
it making noise like Brrrrrrrrrrrr gigigikikkk Every single hour..
for my innerpeace please fix this issue BD ; . ;
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Hello @SeleneWoS and welcome to the Community!
I have seen previous discussions on this topic:
Users have also reported this behavior to our Technical Teams, therefore I would recommend contacting the engineers, as more information might be required to troubleshoot this. They are currently gathering more information and logs might be needed as well. You can get in touch with our engineers by choosing one of the contact methods available here:
https://www.bitdefender.com/consumer/support/
Stay safe.
Premium Security & Bitdefender Endpoint Security Tools user
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