VPN with PNC Bank

DiMo

I bank with PNC in the US. PNC does not allow login when using VPN, which seem to rather conspicuously defeat a main purpose of VPN. You have known of this issue for some time based on the other discussions I see. What do you have, or what is coming to allow safe connections with our Banks. I'm certain PNC is not the only one. Thanks...

Scott

Hi @DiMo

Unfortunately, that is probably on the banking website's end detecting a VPN is being used, which Bitdefender has no control of. I know adding that site to the Split Tunneling of the VPN also defeats the purpose, as it bypasses the VPN tunnel. You could try connecting to a different server if you have Premium VPN, but that may be blocked, too.

https://www.bitdefender.com/consumer/support/answer/13353/#:~:text=Click%20the%20Add%20button.,the%20website%20to%20the%20whitelist.

If you have Windows with Bitdefender installed, you could use Safepay, for its security and online protection features.

https://www.bitdefender.com/consumer/support/answer/2051/

Kind regards,

Scott

Alexandru_BD

Hello @DiMo,

This could be related to an additional verification process on the bank side, where if a secure environment such as Safepay or let's say a VPN encryption is being used, it triggers some warnings on their end. I don't think all banks require this, but there are cases where, due to the over vigilance of several banks, connecting a VPN for example often triggers fraud warnings when you use it to conduct your online banking.

You can follow @Scott's instructions above to use the split tunneling feature and try Safepay as well.

Here you will find some information on why some financial institutions won't let you use VPN technology:

https://www.seattletimes.com/business/technology/why-do-some-banks-not-allow-me-to-log-on-through-a-secure-vpn/

Regards

Flexx

Even banks in my country do not allow to surf banking applications when any vpn is installed, be it from any vendor.

Regards