Anyone Have Event 3033 Logged In Code Integrity Operational Re: antimalware_provider64.dll?

jhawkinsvalrico

Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\SIHClient.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender Security\bdamsi\266416669197826934\antimalware_provider64.dll that did not meet the 12 signing level requirements.

Bitdefender Total Security Build 26.0.33.137

Gjoksi

Hello.

You should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

NOTE: Bitdefender telephone support is not toll-free!

Regards.

Carlos-CCS

https://community.bitdefender.com/en/discussion/95083/anyone-have-event-3033-logged-in-code-integrity-operational-re-antimalware-provider64-dll

Hi jhawkinsvalrico,

I have. Tons of them, within seconds of each other, logged in Event Viewer>Applications and Services>Microsoft>Windows>CodeIntegrity>Operational. All since I, first upgraded from W11 22h2 to 22h2 and then clean installed W11 22H2. I have twice tried the usual: a) Completely uninstall and reinstall Bitdefender Internet Security (always last version from Bitdefender Central); and b) contacted Bitdefender Support (via email from the Support page). The first contact I received, as always a prompt response; however, they said: "The errors are part of the operating system security and are not a thing of concern. Microsoft doesn't have a correct validation for 3rd party AMSI libraries yet." Then I contacted Microsoft Windows Tech support via Chat and even let them do remote assistance on my PC and was told that Application Providers are responsible to make sure that their products meet Microsoft Windows security standards, among them: signing level requirements. I have contacted them by mail via support page and asked them for help. It seems to me that all they (Bitdefender) need to do is make sure that the "antimalware_provider64.dll" does that. I'm now waiting for a rsponse.

Flexx

https://community.bitdefender.com/en/discussion/95083/anyone-have-event-3033-logged-in-code-integrity-operational-re-antimalware-provider64-dll

https://community.bitdefender.com/en/discussion/comment/322391#Comment_322391

Generate bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/

Generate bitdefender support tool logs: https://www.bitdefender.com/consumer/support/answer/1733/

Generate bitdefender connectivity logs: https://www.bitdefender.com/consumer/support/answer/9689/

Share the logs & your query with bitdefender support team by dropping them an email at [email protected]

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards

Carlos-CCS

https://community.bitdefender.com/en/discussion/comment/322398#Comment_322398

Hi Guys, I have already done that yesterday (Ticket: 1008219482), so and I'm waiting for response still within the established answer time frame.

Thank you and regards.

Flexx

https://community.bitdefender.com/en/discussion/comment/322400#Comment_322400

@Alexandru_BD or @Mike_BD can check on the status of your support ticket.

Regards