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Confused About Adding Firewall Rule
Bitdefender Total Security 2020 I have a list of addresses that I need to have the firewall allow. These would be actual web addresses, example 'Bitdefender.com'. (This is obviously not one of them). In the Firewall section it seems only to allow me to browse my hard drive to allow ".exe's". How do I allow certain web…
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Rescue mode keyboard and mouse not working
I've had this virus on my computer that keeps overwriting robocopy.exe and presumably other things. After a few failed attempts to find it with a system scan, I decided to run Rescue Mode. When I boot into Tiny Core, however, there are lots of errors in the console about all of my USB ports (including my mouse and…
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Cloud storage Scanning
I use a cloud storage platfrom called pCloud. It appears as a network drive, P: Every time I start my machine BD wants to scan the entire thing - over 300Gb. I have added P:\ as an exlusion but it still tries to scan it. Do I have to add every single folder? There are over 200 of them?
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How can I determine the legitimacy of a recent (5/31/2020) Bitdefender downloaded file?
Tech Team: Hi. Today I received what seemed to me a legit Bitdefender-sponsored notification regarding a pending update. The notification informed me that, as usual with Bitdefender downloads, I could either restart my system to immediately install the update, or wait until later. I opted for an immediate installation,…
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Can't Bitdefender scan and remove viruses from the boot sector?
When I start a quick scan or even a system scan, the scan boot sector in the settings is turned off
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Phishing Notifications for Rushfiles users
Two of my customers using Rushfiles received Phishing Notifications from Bitdefender Antivirus Plus. The issues started yesterday (may 14) Is had these customers add the file to the exceptions. Are you aware of this issue?
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I have many exes I want to add to "all" exceptions and ransomeware exceptions, will take hours to en
I'm a developer and have many folders with various exes I want to add to "all" exceptions and ransomware exceptions, will take hours to enter each individual path. The ransomware exceptions dialog is especially heinous as it uses the ancient file dialog that doesn't allow a path to be entered: You have to manually drill…
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After a system scan is completed, clicking "Show Log" shows headings but won't show details.
After a system scan is completed, I clicked "Show Log" and the section headings appeared. When I clicked any of the down arrows to see details, nothing happened. In the past, clicking a down arrow would show details. What is wrong?
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How can I block Internet Explorer in the firewall settings
I want to block Internet Explorer from internet access and only allow local network access. I'm using 2020 Total Security. In the past using other AV products it was as easy as creating a firewall rule allowing only LAN subnet access, followed by a new rule blocking all access. The LAN only rule had precedence over the…
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What Impact Does Google Drive Have on Protected Files?
Hello, I am running BitDefender Antivirus for Mac Version 8.1.6.3 and also running Google's Backup & Sync application for Google Drive. If I add my entire Google Drive folder to the Protected Files list, what impact (if any) would this be on the files and their ability to sync to Google Drive? This assumes the Backup &…
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weakness Skype Version 7.8
Bitdefender tells me i should update my Skype Version 7.8.0.102 - well, thats a nice idea, but i don't have it installed. It is not in the list of installed programms in windows. I did searches on my disks but i don't have this program. I uninstalled the actual version 14.x - it didn't help. Bitdefender tells me that i…
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Why am I receiving tons of spam since I upgraded from free Bitdefender??
Bitdefender premium must have sold my e-mail address to a hundred sites. I am getting tons of spam that I never got before paying for upgrade. Wish I hadn't bought it now.
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Google Drive Malware
Hello, Has anyone received this particular link? The email read: I have made some edits. Please check. https://drive.google.com/uc?id=1tQOt65EHLjivrepX629Xqd1Mw2y-fdk0&export=download Password for archive: 7777 Upon downloading, I received this notice from BitDefender: We identified a threat that needs to be manually…
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Bitdefender blocks League of Legends
This is really outrageous. This happened a lot of times. It blocks the loading screen before a game starts. I need to turn off every protect except anti-virus. You know what's worst? When I forget to turn off the protection and an update is running, and literally I can't access the Bitdefender UI because an update is…
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BUG: BD Firewall prevents visiblity of SMBv1 server in Win10
I've been chasing down this issue since New Years day, and I finally have conclusive proof that the problem is caused by Bitdefender Firewall (so what else is new?). The situation backstory involves the presence of two media players (Oppo BDP-103 and Oppo UDP-203), as well as my LG OLED C9 "smart TV", all of which have the…
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What to do about password-protected files (related to McAfee?)
I'm sorry if I've missed this in a recent post, but my search didn't find anything recent specifically related to this. My installation of Antivirus Plus is reporting password-protected files not being scanned. An example from a recent system scan log: Item path Reason: Action taken…
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AFTER DOWNLOADING BITDEFENDER TOTAL SECURITY AND DOUBLE CLICKING THE SAME... NOTHING HAPPENS
This is weird issue for me happening since past few months: after logging in into bitdefender central platform, i downloaded the total security package (approx. 11mb) on my windows Laptop. Now when i try to install it by double clicking on the package.. nothing happens on my computer... Tried looking for offline…
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At Risk Notice question
I just installed on home computer and phone and don't understand what to do with the "At Risk" notice on my phone. It states I have 2 security risks, however, when I click on it one notice states "You are safe. No threats blocked this week." and the other just says "At Risk" with a red shield with no information. How do I…
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Removing or changing password protection password
I have just started using Bitdefender. Love it and have gotten two of my friends to use it. But I am having trouble with all the passwords. I wrote them down as I set them up. One for the account, one for password protection, and one for a wallet. The account one works, The wallet works. But when I went to setup the…
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https://markets.books.microsoft.com/markets/markets.json
This gets blocked daily on ALL machine all running Win 10 Home htt ps://markets.books.microsoft.com/markets/markets.json Any ideas what program is causing it or how to permanently block it ?
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Search Advisor cannot be turned off permanently
I don't want the green ticks all over my search results, this feature is very obtrusive. If you turn it off, it won't stay that way, it'll be re-enabled at the next system startup. This wasn't the case before, it was probably tweaked recently to do that. Please make the setting permanent, it's not good to start the day…
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uploaded and downloaded traffic
HI, i see, in the VPN window, that there is a constant traffic, both up and downloading. I wonder what is that is being transmitted/received. What I actually do is reading a page on a site.
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Bitdefender logging me off from every Browser-Account
Hello, recently i renewed my license to Total Security 3 years.... since then bitdefender is logging me off from every Account in my browser like Amazon,Youtube and some more. How Do i deactive this feature ?
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Do I need SIP if I have BitDefender?
Do I need SIP if I have BitDefender? I want to XtraFInder back; after the last upgrade it doesn't work.
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Unable to attach log file when attempting to ask a question
Hi, When I run Bitdefender I am informed that a large number of files/apps are password protected. How do I find out what these items are. I did try the support function but it wanted a log file. I found the logfile but it then set it had to be zipped. I zipped it but it then said it was too large! Anyone have any ideas on…
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Premium paid for ....
I had paid for the premium package but it has just informed me that I have reached my limit for the day! I thought premium as unlimited - can anyone help?
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Bitdefender and load driver issues.
When can Bitdefender prevent malicious drivers from loading? Because your advanced threat defense doesn't seem to be able to intercept load drivers
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Did new forum software lose several weeks of recent posts??
Should be obvious to all, but it's apparent this forum's software platform has recently been changed. As part of the migration it appears a forum thread database from several weeks ago was used for the conversion, rather than taking a most-current overnight backup and converting it. Consequently all of the posts and…
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Phishing attempt detected from customers Gmail.....
I have a client using Total Security 2020. Machine/network is clean, she is using Outlook through 365 for email. She's been having an issue where one of her clients emails trigger a phishing attempt in BD. Happens when she opens it or tries to reply. The email is a trusted source and it's a gmail account! I see no…
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Bitdefender needs to mind its own business
I cannot use a VPN service or use half a dozen sites that I've regularly been using for the past 10+ years, because "Bitdefender blocked a threat," and there's NO WAY to turn that off, disable it, or add an exception. My subscription expires soon. Any recommendations for a less intrusive security software solution?