Bitdefender premium must have sold my e-mail address to a hundred sites. I am getting tons of spam that I never got before paying for upgrade. Wish I hadn't bought it now.
Thanks for the reply. Yes there is a way and that is blocking the address in yahoo which will either stop the spam from getting into inbox or directly move the spam email to your spam folder.
Kindly follow the link by yahoo to block the address in yahoo mail : https://safety.yahoo.com/SafetyGuides/Mail/index.htm
Narrowing down :
Blocking a sender: Yahoo Mail enables you to block emails from unwanted senders. Blocked senders are not notified that they are being blocked. Emails they send simply will not appear in your Inbox. Steps to block an address:
Here are some more links by yahoo that may help you tweak spam settings : https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html
Contact yahoo customer directly (only related to spam support) : https://io.help.yahoo.com/contact/index?page=contactform&locale=en_US&token=Zh%2FBBVqXzLHlIbokbUqVWTUbuuQeXGkGnZzhKR2JQ4O6mMQdy9JSWfJCJWvc4C3%2F4ml2UKrHQ0nko7rLtSR524NwvUtZOo0Gj805mARbzr9GTT%2B5sXSzJme8Jz2OXgKe&selectedChannel=email-icon
If this helps, kindly click on agree.
Regards
Flex
here is how you can take screen shot by using snipping tool : https://support.microsoft.com/en-in/help/4027213/windows-10-open-snipping-tool-and-take-a-screenshot
or
you can directly click on print screen (prt sc) key on keyboard as soon as the image/ issue appears and then open mspaint and click "ctrl+v" and the image will get pasted. Save the image and attach.
Well here is what you can try additionally you can reset your browser and see if that makes the issue to be resolved
chrome : https://support.google.com/chrome/answer/3296214?hl=en
firefox : https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems
I hope resetting the browser should solve your issue.
Hi there,
Sorry to hear that you are facing this issue.
First of all I would like you to configure your anti spam filter properly if the spams are not detected. Kindly check here : https://www.bitdefender.com/consumer/support/answer/2146/
You can also add spammers to spammer list. Kindly check here : https://www.bitdefender.com/consumer/support/answer/2158/
If still facing issues :
I request you that if you are receiving any specific spam url then you can report it directly to bitdefender here : https://www.bitdefender.com/submit/ (note response may take time due to covid issues)
if the request of spam urls are high then i request you to copy those urls in notepad and drop an email to bms@bitdefender.com (note response may take time due to covid issues)
Here is the bitdefender privacy policy regarding home user products : https://www.bitdefender.com/site/view/legal-privacy-policy-for-home-users-solutions.html
To narrow down it states :
Bitdefender may collect personal information from its users from its Home Solutions in three different ways:
If you are still facing issue you can drop an email to support by visiting and provide as much information as you can : https://www.bitdefender.com/support/contact-us.html
Regards Flex
I have sent these spam messages to the yahoo mail spam folder and then clicked on block these senders and erase messages from spam folder. Still getting more from different senders. Everything from FedEx, USPS, Lowe's, Wal-mart Sams club, Walgreen, CVS, etc. etc. Bitdefender does not seem to be blocking anything.
Just got several more. metayou.org.uk, national concealed Academy also an org.uk address. Is there a way I can block all org.uk mail?
Also, I keep getting referred to Bitdefender tool bar. I don't have a Bitdefender toolbar on my screen for Firefox or when I open yahoo mail. No sign of anything except the small Bitdefender icon for anti tracker in the upper right corner.
can you share the screenshot.
Rest talking about the anti tracker, the extension is by default installed by bitdefender 2020 product line to block trackers from website.
I tried but I can't get the screen shot to transfer. I give up. I did set mail to block all org.uk incoming mail. See if that works. If not, I will probably dump Bitdefender and eat my loss. I should have stuck with the free version.
It does appear that going to yahoo mail and blocking all emails containing org.uk is working. Only got one today. Hopefully this will continue to block them. Thanks Flexx for all your suggestions and help.
Hi Member,
Happy to know that your issue is getting resolved.
