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Rescue mode keyboard and mouse not working
I've had this virus on my computer that keeps overwriting robocopy.exe and presumably other things. After a few failed attempts to find it with a system scan, I decided to run Rescue Mode. When I boot into Tiny Core, however, there are lots of errors in the console about all of my USB ports (including my mouse and keyboard) failing with the error code -32. Do you have any advice on how to fix this? Thanks, ~Daniel
Answers
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Hello @danieldigital ,
Many other users are facing the same issue with USB keyboard and mouse. It works if you are having the old style PS2 mouse (https://community.bitdefender.com/en/discussion/60069/no-mouse-or-keyboard-in-rescue-mode)
- Please drop a mail to bitsy@bitdefender.com describing the issue.
- You can also create a ticket at https://www.bitdefender.com/support/contact-us.html?last_page=ConsumerCategory
Technical team will review and respond to your mail at the earliest.
If you find this response helpful, please mark it as accepted/agree.
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