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Win7: "You don't have permission to shut-down this computer"!!!
There is a brand new worldwide symptom affecting MANY MANY Win7 users, involving as its primary symptom the inability to shut down or restart Win7 due to requiring "administrator permission". If you do a google search for "Error - You don't have permission to shut-down this computer " you will discover that many people…
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Excessive Bitdefender CPU usage while using VPN Unlimited
I have a question. Most probably, a lot of BitDefender users have various kinds of VPN services. I have a few VPN apps, but... Only(!) when I use the specific one vpn - VPN Unlimited - my Total Security Bitdefender 2020 goes nuts and puts so much stress on the computer's CPU. CPU - because of Bitdefender - goes from about…
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The Bitdefender Firewall Disabling the Network Connection in the Windows Sandbox
I downloaded a virus sample and had it scanned by Bitdefender first. However, Bitdefender has not deteced it as a virus so far. Therefore, I executed it in the Windows Sandbox to see the result. The sample, a setup file, downloaded some malware which installed itself in the Sandbox and kept bugging the victim with a voice…
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Lenovo Rescue and recovery live snapshot unsafe ?
I am using a trial version of Bitdefender 2020. I just noticed that when I take a full rescue and recovery system snapshot, Bitdefender says it's unsafe. Chat support tells me to uninstall, but I really wanted to make scheduled live snapshots, and not have to uninstall Bitdefender every time. Is there a way to mark Lenovo…
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Safepay not starting automatically....
I have bookmarked all my banking websites in Safepay and marked them to automatically open in Safepay. However, when I try to start a banking website in Firefox the page opens in Firefox not in Safepay. I guess there must be another setting I am missing? What could it be? Bitdefender Total Security 2020. Windows 10 64 bit.…
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Free Secure VPN
Hi, I need a free VPN application without ads or virus for android. Please he,p me
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"Access violation ... in module ATCUF32.DLL ..." installing Free Commander XE
Something recently changed in BitDefender Total Security 2020 has obviously caused this abend. It first occurred yesterday, installing the latest version 808 of Free Commander XE. It had not occurred installing the previous version 807, so I gave the previous version 807 a retry just to be sure. And surprisingly it…
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BitDefender prevents VNC Server "connection test" from working
I have already contacted the RealVNC support people about this and opened a support ticket with them, and they have been able to duplicate my issue. The problem is that their "connection self-test" functionality FAILS WHEN BITDEFENDER IS INSTALLED, and WORKS WHEN BITDEFENDER IS UNINSTALLED!! The mystery here is that the…
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curveball test
https://curveballtest.com/index.html why does Bitdefender stop this web page?
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How to block a program from connecting with internet
Hi, How do I use Bitdefender to block a program's access to the internet? And also to block the internet's access to the program? Thanks.
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Latest update breaks Thunderbird
After updating BDAV to 24.0.12.69 (from 24.0.9.52), Thunderbird crashes when trying to open it. Had to add Thunderbird.exe to Advanced Threat Defense exceptiion list to allow Thunderbird to open. Environment: Windows 7 Pro (up to date), multiple computers, Thunderbird 68.2.2. BDAV system scan runs clean, including…
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Fraud Protection Bitdefender Total Security
How is Fraud Protection different from Phishing Protection ( Protection > Online Threat Prevention > Web Protection) in Bitdefender Total Security? Is there a way to know or test that they're working as it should? Are there test URLs you can use to verify these two features work? Are there notifications/alerts?
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Something Wrong with System Scan
Ever since the latest major update of Build 24.0.14.80 System Scan has always been finished untimely. It only runs about 3~4 minutes, scanning about 8,000 files, simply a tiny portion of C drive, ignoring the other drives. Please investigate whether this is a prevalent phenomenon after Build 24.0.14.80. Thanks very much.…
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Mtalk.google.com
For some time now, I am getting dozens of notifications indication "suspicious connection blocked" by mtalk.google.com With the latest build 24.0.14.80 and engine version 7.83193, the notification popup is driving me crazy. Bit Defender indications that I am safe but these popups are very annoying. I do not know the ip or…
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Potential virus
Bitdefender seems to pop up quite often saying it has blocked this connection to the website "godstrength.org". But i'm not sure if this is a false positive or a real threat?
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How to I do stop momentarily all real time protection?
Setting the Bitshield Defender to OFF is not enough. Thanks.
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There are unprotected devices on your network pop-up
Has anyone else started encountering this popup message from BitDefender Total Security 2020? Just recently within the past couple of weeks, when I start up my laptop a BD popup appears in the lower-right of the screen warning there are "unprotected devices on your network" and prompts me to install / create a link to…
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What is Bdpatcher.exe.
What is the function of Bdpatcher.exe exactly, I cannot remember that I had to give permission for such a program in versions earlier than the 2020 release. greetz, Hoss
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Scanning from MFP to Windows 10 systems
Hello forum perhaps someone can shine a light on an issue with a Sharp(could be anything really) multi function printer with scanning to a network folder. The product is total security 2020. problem: scan on a network to a folder on the C drive of a PC (done this 100's of times, so know all of the issues involved with…
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Does BitDefender prevent Win10 Mobile Hotspot client connections?
I don't know if BitDefender is involved at all, but I'll ask the question anyway. I'm trying to get Win10 Mobile Hotspot to work, using Lenovo P70 laptop which is ethernet cable connected to a router/modem/internet. I want to share its wired ethernet connection, via the Win10 Mobile Hotspot functionality, so that nearby…
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Testing AV protection
I am using a trial version of total security 2020 I am testing on my android tablet v9 In evaluating i am running some testing. I accessed the amtso.eicar. website Bitdefender failed two different tests I was able to download eixar, and potentially unwanted exe. They are currently in my downloaded files, bitdefender has…
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Bitdefender removing Malwarebytes' files
I'm running win 7 on an i5 750 w/ 16Gb of ram... for years. Bitdefender has started moving Malwarebytes\MBAMService files into quarantine this morning. I stopped BD after it moved 6 of the files. Does anybody know what's going on?
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Windows 10 1909 build 18363.476 Crashes Bitdefender
Hi, It seems that Windows 10 1909 build 18363.476 Crashes Bitdefender and causes Windows Defender to take over. Not sure it's Microsoft bashing their chests or there is an actual issue causing a crash. Either way, error message is attached and this happens after every reboot. Previous versions of v1909 were fine, it's just…
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unable to connect with download.bitdefender.com
My mother got a weird issue. When she started her PC earlier today she eventually received Bitdefender messages that it was unable to update its database. This is Bitdefender Total Security. When I looked into her system I found I was able to connect with anything but download.bitdefender.com. I updated the DNS setting…
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Port Attack
So I was just on my computer at school and for the 3rd time it says bitdefender has fund a port scan and blocked it. What should I do now to prevent this from happening again. I can't figure out from where either because the ip keeps coming up as private 10.80.1.224 and 10.80.2.37
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Red Dead Redemption 2 game crashes unless added to Advanced Threat Defense exceptions
Unless "C:\Program Files\Rockstar Games\Red Dead Redemption 2\RDR2.exe" is added to Advanced Threat Defense / Settings / Excepted Applications the game will crash at the launch screen. No log of an exploit or block is made in any Bit defender log. Executable file is too large to attach (~85MB)
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Excessive Usage
On Sunday September 29th, I received a message that my hard drive was almost out of capacity. When I checked the Bitdefender program on my hard drive I found out that Bitdefender was using over 240 gig of file space. I called my local tech rep and we removed old logs as well as uninstalled and reinstalled Internet Security…
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rescue mode fails to scan
I've tried to reboot in rescue mode several times now. The system starts to reboot, goes to a blue screen for a second then reboots automatically second time normally. No scan occurs I just end up back in my regular start up screen. I've run a regular system scan and it found nothing, which i find highly unlikely. I think…
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how to completely disable bitdefender so windows defender is active
Hi, I have been trialing Bitdefender IS 2020. The problem I am having is that I cannot connect to my company's VPN via Juniper Pulse Secure. The Pulse Secure Endpoint Security Assessment Plugin has been updated to the latest version, however Bitdefender 2020 does not appear in the list (as mentioned by our sysadmin).…
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Bitdefender blocking certain websites
I just tried to access a bank website and it no longer recognizes my device and even when they send me a code to verify my identity nothing happens. Bitdefender 2020 was installed just a couple of weeks ago and we have encountered nothing but problems with slow or no customer service!