Protection
Protection
Scanning from MFP to Windows 10 systems
Hello forum
perhaps someone can shine a light on an issue with a Sharp(could be anything really) multi function printer with scanning to a network folder.
The product is total security 2020.
problem: scan on a network to a folder on the C drive of a PC (done this 100's of times, so know all of the issues involved with SMB/folder sharing/permissions.
Bitdefender firewall is giving the problem - turn it off, scanning works.
I have put in the exceptions for the scanner (for reference it's a static IP: 192.168.1.199) and it's hard wired.
All the recipients are laptops on Wifi (all of this works fine) and there's a NAS working fine......for a few years now.
Once the exception is done, scanning works for a bit, then stops again - the firewall appears to kick in again, even with the exception active.
Can anyone shine a light on the potential issue - it's just driving me bonkers.
thanks forum
Comments
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To better understand the issue you are encountering, please take a screenshot of the Bitdefender error/issue when it is on your screen and attach the image to your reply.
[How to capture a screenshot]
https://www.bitdefender.com/consumer/support/answer/1864/
To better understand the issue you are encountering, please take a screenshot of the Bitdefender errors that you receive while trying the following:
• Running a scan without a network exception.
• Running a scan with the network exception added.
[How to capture a screenshot]
https://www.bitdefender.com/consumer/support/answer/1864/
Also, have you applied our recommended firewall settings?
- Open Bitdefender 2019
- Click on the Protection menu item
- Click on the gear marked 'Settings' icon under Firewall
- Select the Network Adapters tab
- Make sure that Home/Office is set next to the names of your network adapters
- Select the Settings tab and click on Edit stealth settings, and turn off this feature for your network adapters.
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