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Can anyone make Safepay go away?
Hi y'all. Okay I hate Safepay and wish I could just disable it altogether. But, it pops up all of the time. Currently, I'm working at a Starbucks with no payment sites open and yet Safepay pops up. I close it and it immediately pops back up. I have it disabled but there's no stopping it. And, so whenever I'm writing in…
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Is There A Way To Disable Safepay In Parental Control?
So I use Bitdefender for all my family devices. Including kids. I use a parental control app to limit children's access to the internet and social media. However, they discovered Safepay! Is there a way to disable it or lock it with a password. I ve been using Bitdefender for 2 years and it ve been great. I really do not…
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SAFEPAY
I'm using Bitdefender's SAFEPAY and I would like Bitdefender to move "Switch to Desktop" to where it was when I opened it, rather than at the far left corner when in SAFEPAY. That way I can switch easily between SAFEPAY and the desktop with a click of a mouse.
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Bitdefender Safepay window hiding
When I use Safepay, after a short time (20 secs to 1 minute), the Safepay window disappears and my screen reverts to the last Chrome window I was using. I can restore it to where it was by clicking on the Bitdefender icon in the taskbar, but the same thing happens again after a short period. My Bitdefender is up to date,…
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Remove Safepay popup
How can i remove this popup from coming up?
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Password Manager does not give me a drop down menu to import the .csv file
My device sits on my son's Bitdefender subscription. But the multi-device Bitdefender subscription only allows 1 password manager account so I bought my own individual Bitdefender and Password Manager accounts. I am not able to import the .csv file to my new individual account because the drop down menu is missing under…
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Safepay problem
I need help I installed Bitdefender for the first time and I have a problem when using Safepay Every time when I want to open the bank page or pay something via Paypal, Safepay does not recognize these pages and does not open them automatically, even though I have bookmarked them in Safepay and marked that it always opens…
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Safepay not starting automatically....
I am running Windows 11 Pro V22H2 with Firefox 115.0 and Chrome 114.0.5735.199. The automatic launch of Safepay has stopped on both browsers. If I launch Safepay from the widget and then click on the saved book marks I can logon via Safepay. I have followed the various items of gudiance on the Bitdefender Support website…
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Anyone else finding Bitdefender Safepay very non user friendly since latest upgrade to 27.0.20.105
Since the latest upgrade I am unable to utilize certain wesistes correctly. Outlook can no longer log into my profile. tried using this browser for what it was designed for and place a purchase for some theme park tickets securely only to find that the drop down windows for the expiry date would not open. Also to highlight…
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Can Not Remove Password Manager In Safepay
Password Manager has appeared in my Safepay and I am unable to remove it. I now can not use SafePay as it pauses indefinatley. I have removed Password Manager for Chrome, Edge and Firefox but can not remove it from Safepay. Any ideas? ..... Many thanks
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Bitdefender Safepay opens two windows at once for pop-ups - unusable
I have numerous sites that I use for Safepay. This week, I noticed Safepay behavior changed that makes it unusable. Once Safepay window is launched - it allows me to successful open a tab window to successfully log into one of my sites just fine. However, once logged in, if I have specified the "allow pop ups from this…
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SafePay locking all monitors not in use
SafePay is a key feature for many Bitdefender users, me included. But I do "banking stuff" and other work, and thus I use a setup of multiple monitors. When I use SafePay, it locks the rest of my monitors at the same time, making me unable to multitask or monitor other screens, which is totally unnecessary, but also not…
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Is safepay browser a good starting point for logging into my accounts safely
Good morning team, I have bitdefender safepay for logging into my bank accounts and checking my Hotmail account. I have had issues with being hacked on my Samsung phone and this computer and I am very suspicious that someone has accessed my bitdefender password manager. For this reason my plan is to factory reset both and…
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Coordination of Bitdefender Password Manager with Safepay and Wallet.
I have been using and continue to use Bitdefender Safepay and Wallet for access to accounts on the Internet. I log into and access Wallet from within the Safepay window. I notice that the title bar in the Wallet now reads Password Manager. I would like to know how Password Manager is intended to work with Safepay and…
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Is There Any Way To Have Unswapped Access To A Calculator Using Safepay?
Is There Any Way To Have Unswapped Access To A Calculator Using Safepay, Because Safepay Is Unuseable For Me Without Shared Access To Online Calculator? Thanks.
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Problem With Safepay Screen Resolution. Any Help?
I purchased BitDefender to allow me to use the safepay protected browser for banking, but when I go to my banking website, the login and banking setup screens do not fully display on my screen. The webpage appears cropped so that I cannot access all the needed buttons on the bank website to do my banking. As such, I cannot…
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Safepay: Virtual Keyboard Keeps Popping Up. Any Help?
When I use Safepay I do NOT want the virtual keyboard to pop up however it constantly does when ever I need to enter a password. I went into setting within Safepay and turned it off but it doesn't seem to register and it still keeps popping up.
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Safepay Error Message. What To Do?
When I visit a financial site, I get the following message: The navigation to *** failed. Error ERR_NETWORK_CHANGED(21): The network changed. I do not have any other third party anti-virus apps installed. I am on Windows 11 desktop, 64 bit and using BitDefender Total Security. I tried online chat, but they were unable to…
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Safepay setup
Safepay is not appearing on the site it ought to, banking etc. I'm on a new Windows PC; Safepay has works and continues to work properly on all of my devices. How do I invoke Safepay to "open" and then always open when I go to a financial site? Thank you in advance for your response.
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Website Rendering In Bitdefender's Safepay
Just wondering whether BitDefender has a position on how 'accurately' or 'completely' the SafePay browser/client/application should render webpages. I tried using it filling in the online form at https://secure.amp.com.au/ddc/public/ui/term-deposit/ , but some of the graphical elements just looked like little squares. I…
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On exiting Safepay computer locks up with a white screen.
Dell XPS8940 running Windows 11 Home. On exiting Safepay the computer freezes with a white screen. I have to do a hard shut down and restart with the physical power button. Is there any way around this problem? Thanks.
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Can't Load Bank Website In Safepay
My bank is not loading on safe pay and I keep getting a webpage error...I have no idea why and it's frustrating... This is what I am seeing...The webpage has quit unexpectedly. The problem may have been caused by an exception, or another exceptional condition such as blocking scripts or requests generated by the webpage.…
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Cannot configure Wallet and/or Safepay
New to Bitdefender - previous Kaspersky user... ....never had any issues using their Safe Money for online banking and credit card purposes - once I'd first entered the various login details and passwords at sites, everything was saved automatically and logging in subsequently was always a simple couple of clicks...…
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Why my bank's domain is untrusted in Safepay?
When I enter any bank, the safepay shows a red lock and a message that the domain is not verified by trusted authority. When I enter the same domain on another computer, everything's great and a green lock is presented. It used to work the same on this machine as well, but it doesn't anymore. Any idea what can caused this…
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Banking Notification in Bitdefender Antivirus Free - Is there any way to switch it off?
I have been trying to prevent this specific pop-up ad from reappearing in Bitdefender Antivirus Free. I am using a fresh reinstallation on Windows 10. It occurs whenever you access a banking website and it seems to be analogous to the notification prompting to user to use SafePay in the full versions of Bitdefender. From…
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Safe Pay and Last Pass
Hey Community. I am brand new with BitDefender. I have been a LastPass user for over 10 years. I have over 300 passwords managed by LP and have been extremely happy with how it works for me. I am interested in Safe Pay for my banking activities--but if I can't integrate LP, it is of no use to me. Is integration with LP…
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Safepay opens automatically without authorisation
When I go to a website with a banking link, Safepay automatically opens - yes, fully opens - without asking permission. On Safepay settings, I have switched off "Safepay notifications". This has been a longstanding problem not cured by rebooting. The only thing that I can think to try is to uninstall and re-install…
