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Safepay not starting automatically....
I am running Windows 11 Pro V22H2 with Firefox 115.0 and Chrome 114.0.5735.199. The automatic launch of Safepay has stopped on both browsers. If I launch Safepay from the widget and then click on the saved book marks I can logon via Safepay. I have followed the various items of gudiance on the Bitdefender Support website…
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Anyone else finding Bitdefender Safepay very non user friendly since latest upgrade to 27.0.20.105
Since the latest upgrade I am unable to utilize certain wesistes correctly. Outlook can no longer log into my profile. tried using this browser for what it was designed for and place a purchase for some theme park tickets securely only to find that the drop down windows for the expiry date would not open. Also to highlight…
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Can Not Remove Password Manager In Safepay
Password Manager has appeared in my Safepay and I am unable to remove it. I now can not use SafePay as it pauses indefinatley. I have removed Password Manager for Chrome, Edge and Firefox but can not remove it from Safepay. Any ideas? ..... Many thanks
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Bitdefender Safepay opens two windows at once for pop-ups - unusable
I have numerous sites that I use for Safepay. This week, I noticed Safepay behavior changed that makes it unusable. Once Safepay window is launched - it allows me to successful open a tab window to successfully log into one of my sites just fine. However, once logged in, if I have specified the "allow pop ups from this…
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SafePay locking all monitors not in use
SafePay is a key feature for many Bitdefender users, me included. But I do "banking stuff" and other work, and thus I use a setup of multiple monitors. When I use SafePay, it locks the rest of my monitors at the same time, making me unable to multitask or monitor other screens, which is totally unnecessary, but also not…
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Is safepay browser a good starting point for logging into my accounts safely
Good morning team, I have bitdefender safepay for logging into my bank accounts and checking my Hotmail account. I have had issues with being hacked on my Samsung phone and this computer and I am very suspicious that someone has accessed my bitdefender password manager. For this reason my plan is to factory reset both and…
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Coordination of Bitdefender Password Manager with Safepay and Wallet.
I have been using and continue to use Bitdefender Safepay and Wallet for access to accounts on the Internet. I log into and access Wallet from within the Safepay window. I notice that the title bar in the Wallet now reads Password Manager. I would like to know how Password Manager is intended to work with Safepay and…
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Is There Any Way To Have Unswapped Access To A Calculator Using Safepay?
Is There Any Way To Have Unswapped Access To A Calculator Using Safepay, Because Safepay Is Unuseable For Me Without Shared Access To Online Calculator? Thanks.
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Problem With Safepay Screen Resolution. Any Help?
I purchased BitDefender to allow me to use the safepay protected browser for banking, but when I go to my banking website, the login and banking setup screens do not fully display on my screen. The webpage appears cropped so that I cannot access all the needed buttons on the bank website to do my banking. As such, I cannot…
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Safepay: Virtual Keyboard Keeps Popping Up. Any Help?
When I use Safepay I do NOT want the virtual keyboard to pop up however it constantly does when ever I need to enter a password. I went into setting within Safepay and turned it off but it doesn't seem to register and it still keeps popping up.
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Safepay Error Message. What To Do?
When I visit a financial site, I get the following message: The navigation to *** failed. Error ERR_NETWORK_CHANGED(21): The network changed. I do not have any other third party anti-virus apps installed. I am on Windows 11 desktop, 64 bit and using BitDefender Total Security. I tried online chat, but they were unable to…
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Safepay setup
Safepay is not appearing on the site it ought to, banking etc. I'm on a new Windows PC; Safepay has works and continues to work properly on all of my devices. How do I invoke Safepay to "open" and then always open when I go to a financial site? Thank you in advance for your response.
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Website Rendering In Bitdefender's Safepay
Just wondering whether BitDefender has a position on how 'accurately' or 'completely' the SafePay browser/client/application should render webpages. I tried using it filling in the online form at https://secure.amp.com.au/ddc/public/ui/term-deposit/ , but some of the graphical elements just looked like little squares. I…
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On exiting Safepay computer locks up with a white screen.
Dell XPS8940 running Windows 11 Home. On exiting Safepay the computer freezes with a white screen. I have to do a hard shut down and restart with the physical power button. Is there any way around this problem? Thanks.
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Can't Load Bank Website In Safepay
My bank is not loading on safe pay and I keep getting a webpage error...I have no idea why and it's frustrating... This is what I am seeing...The webpage has quit unexpectedly. The problem may have been caused by an exception, or another exceptional condition such as blocking scripts or requests generated by the webpage.…
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Cannot configure Wallet and/or Safepay
New to Bitdefender - previous Kaspersky user... ....never had any issues using their Safe Money for online banking and credit card purposes - once I'd first entered the various login details and passwords at sites, everything was saved automatically and logging in subsequently was always a simple couple of clicks...…
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Why my bank's domain is untrusted in Safepay?
When I enter any bank, the safepay shows a red lock and a message that the domain is not verified by trusted authority. When I enter the same domain on another computer, everything's great and a green lock is presented. It used to work the same on this machine as well, but it doesn't anymore. Any idea what can caused this…
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Banking Notification in Bitdefender Antivirus Free - Is there any way to switch it off?
I have been trying to prevent this specific pop-up ad from reappearing in Bitdefender Antivirus Free. I am using a fresh reinstallation on Windows 10. It occurs whenever you access a banking website and it seems to be analogous to the notification prompting to user to use SafePay in the full versions of Bitdefender. From…
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Safe Pay and Last Pass
Hey Community. I am brand new with BitDefender. I have been a LastPass user for over 10 years. I have over 300 passwords managed by LP and have been extremely happy with how it works for me. I am interested in Safe Pay for my banking activities--but if I can't integrate LP, it is of no use to me. Is integration with LP…
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Safepay opens automatically without authorisation
When I go to a website with a banking link, Safepay automatically opens - yes, fully opens - without asking permission. On Safepay settings, I have switched off "Safepay notifications". This has been a longstanding problem not cured by rebooting. The only thing that I can think to try is to uninstall and re-install…
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Safepay won't open Amex online banking
Over the last 3 weeks I haven't been able to open the Amex online banking site in Safepay. I get a message " We can't access your account". It was working fine prior to that and still opens in Firefox. Anyone else have this issue?
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Safepay is pretty useless
I've only had Bitdefender Internet Security for Windows 10 for a few weeks but I've already given up on Safepay. I've let it attempt to handle a couple of banking sites but on both occasions the sites were unusable in Safepay. In the past I've used F-Secure safe banking and it just monitored my browser and blocked any…
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Safepay Keyboard is not working properly.
I seem to be having issues with the Safepay Virtual keyboard. It pops up just fine and I can read it, but when I click on any letter to input a password, the password field remains blank. I have Bitdefender Total Security 2017, am running a Windows 8.1 OS, and use Firefox as my web browser. Any tips would be greatly…
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Concerns regarding the effectiveness and safety of Bitdefender Safepay
So I'm writing this post since I recently created an account for online-banking. "Neat", I thought, having Bitdefender Safepay pop up, asking me to open the banking site on there. I was a little confused as to how much protection it would actually provide against someone watching/capturing your screen, so I did exactly…
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What does Safepay actually do?
Hello, I’m wondering if Safepay is really needed when accessing sensitive sites or is it just a marketing gimmick. Does someone how how it works exactly and what additional protection it gives me (if any at all)? Thanks =]
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Safepay -
I've installed BD Total Security very pleased with Safepay, on Windows,but two questions: BD Central says it has a built in VPN. Does using this count as part of the daily free allowance? When I protect my Mac (second) computer, no Safepay. The dashboard is totally different so is the idea to use the VPN for bank…
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SafePay: i) Loading Website Pages after Account Closed & ii) Data Use & Clearance
I'm currently trialling BitDef Total Security, particularly interested in Safepay and very new to the products. So, my queries may be due to lack of familiarity, but here goes... Last evening, using Chrome, I was about to purchase online & decided (too late) to loadup Safepay. (A new site, one that I'd not previously…
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can't type data into bank websites
Recently I've found that when I go to banking websites using Safepay, I'm not able to type information into boxes that need to be filled in. I've been using Bitdefender Total Security and Safepay for about a year, and I never had this problem until the last month. When I go to the banks' websites without using…
