Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Bitdefender upgrade to Premium offer

Options

Legitimate email offer? $0.00 for upgrade from Total Security to Premium Security for the remainder of my term (1 yr)?

Answers

  • I received the same offer, also from bitdefender@hello.bitdefender.com, is this a legitimate offer?

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    Options

    Hello.

    If you received an e-mail from bitdefender@hello.bitdefender.com, those messages are legit, so nothing to worry.

    They contain special offers and product recommendations.

    Regards.

    @Alexandru_BD Anything to add here, Sir Alex? Thanks.

  • Alexandru_BD
    Options

    Sir @Gjoksi always a pleasure, thank you for being so kind to tag me here. 😁 I hope your day is going well.

    To give everyone here peace of mind, yes, the offer to upgrade to Premium Security for FREE is legitimate, however, please note that this has been offered only for eligible Total Security users under specific criteria, so this is a more personalized offer and has NOT been sent to the entire userbase.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user