LukacsB ✭

Hello, I installed the new build but still I can not print. I have Canon MX850, I updated the driver and nothing. I sent the required information and no answer. How long it will take to fix the issue? This is disappointing.

Hi Chris, The printer is not working. I have a ticket, I sent the required information. I still wait. Fix the problem please. Regards

My printer Canon MX850 does not work. I uninstalled the printer driver, reinstalled it, updated it, but the problem is not fixed. Regards

Hi Chris, Please do something. I understand that BD team is busy but I'm not the only one who has this problem. Regards.

Hello Chris, No fix yet for this problem. I still wait. Regards.

Hello, Yesterday the updates worked fine, but this morning something is wrong. The update process is never ending. Some suggestions? Regards

Hello, I am still waiting for a fix. Regards

Hello Chris, No. I did not. Regards.

Hello Chris, I have the same problem. My printer is Canon MX850 and is not wireless. When I try to print a warning tells me that the printer is offline. I have the latest build of BDTS. Regards.

Hello, I did not have any problem with FF crashing. BDTS 2013 and FF 13.0.1 worked fine. Updating FF to 14.0.1 has brought many crashes. egards

Hi Columbo! Under 'show more' when the scan stopped (0 files/sec), scanned files stopped too. the same file: c:\windows\system32. Regards

Hi Chris! I sent the log file. Regards

Hi Chris! The scan continues after the 'break'. Thanks.

Hello! The same problem here. OS is W7HP32bsp1, 4GB ram, intel P 8700 duo core.

Hi Chris! I wanted to restore my pc to an earlier time. The restore was incomplete because some files were blocked by BDTS, and this is not for the first time. Regarding the updates, I solved the problem by reinstalling OS W7HP.I changed from W7HP64b to W7HP32b. For the time being I have no problems with updates. In…

Hi Chris! Is it possible to fix the problems with updates and restore point? Regards

Hi Chris! I did a repair a few minutes ago and after rebooting the computer I open Bitdefender and on the left was written in red that there is a problem to fix. I updated and now the colour is green. But in events>updates the same problem: update succeeded, update failed; the same date and hour. Update failed error -1007.…

Hi Chris! I used CCleaner and Ashampoo windows optimizer. Regards

Hi Chris, Is there any hope for fixing the problem? Regards

Hi Chris, In the morning I sent you the links. Did you receive them? Regards

Hi Chris! I sent all the information you asked for. Did you receive it? Regards.

Hi Chris, I sent an email to support with all data regarding my problems. I uploaded the files using sendspace. I think that the bitdefender support already received the files. Regards

Hi ONT, Thank you (multam).

Hi Columbo, Thank you very much for the information. Regards

Hello, Thank you very much Chris, Regards

Hello Chris, I tried safepay and worked fine. Using safepay the uploading is faster than using normal browser. I use beta on my pc. The start up takes 40-50 seconds. It is a little bit slow. I wish success with your products. Regards

Hello Cradle, I did a new install of BD 2013 beta and I did not have any problems regarding the key. The installing worked fine. Do you have mybitdefender account? Regards

Hello Chris, The BDTS 2013 beta is promising. I like window gadget and the full scan was completed in 53 minutes. Safe pay is a good feature and necessary but I did not tested it. I think that start up can be improved. Between windows logo and welcome the screen was black for 40 seconds. Regards

Hello Chris, Is it necessary to uninstall BDTS 2012? Regards

Hello They could work together in some cases, but we do not recommended to use other security solutions with our product, Bitdefender. Take care. Hello, Thanks for your advice. JF42EHVAU