Rohugh ✭✭

Hiya Grommie, Yep, it is a pain when your games are blocked. However, to help sort this please complete the Sample or URL Submit form so Bitdefender can sort this out for you. http://www.bitdefender.com/submit/ Thanks. Ro.

Hello, If your different licenses were bought with different emails you will only be able to activate one license in one Central, each license will require a separate Central account. Ro

Hiya. Firstly go to the Uninstall tools found here and run an uninstall for both the 2015 and 2016 versions. Go to Windows Control Panel>Programs and Features>Bitdefender and make sure that there is no Bitdefender Agent there. If there is uninstall it from there. Now go here and download BD Total Security 2016 and follow…

But If it is up-to-date, no reasons to notify previous failures. Is it? No, I guess not, but as you can view the log of the successful updates to see what was updated, and the unsuccessful ones to see the reason, they will log them all - same applies to any thing else in the events log (Scans, Firewall, Intrusion…

I like to see the notifications, for example I have my profiles set for manual change on one of my computers and keep forgetting to change it out of game mode - it reminds me by telling me it is not updating. Plus you can always just easily delete the notifications. Ro.

We need a server in latinamerican. I believe that update server is in the United States, you are probably closer to it than I am.

Hiya, Try running a repair. Windows Start>All Apps>Bitdefender 2016. Choose Repair. Let it complete and reboot your computer. Let us know if that resolves the problem. Ro.

Bitdefender Central is Offline??? Working for me, a bit slow to load but that is not unusual.

Hiya, Are you talking about Upgrades (the build number changes and a computer restart has to be done) or just Updates (d/l of virus definitions)? The server you list is the default and for me works relatively quickly. I don't know of a way to increase the update interval above 12 hours other than changing the update rules…

According to the 2015 manual Paranoid Mode is available in IS 2015 from the same place as listed above. Which version of BD are you currently using?

Hello baselsayeh2, Yes it is available in BD IS 2016. Click the little figure on the top bar of the GUI, choose "General Settings" and it is in that Window. You can find full details in the IS User Manual. http://download.bitdefender.com/resources/...e-en_EN-web.pdf Ro.

Hello magr40, Are you accessing Bitdefender as the Administrator, if you try from a user account settings are not available. Ro.

Hello, Yes you need to uninstall 2015. The instructions for setting up your Bitdefender Central Account are here - http://www.bitdefender.com/support/how-to-...-2016-1479.html and installing 2016 here - http://www.bitdefender.com/support/how-to-...-2016-1479.html Ro.

Hello, The Support Center is not active yet which is why you are seeing the "not accepted" notification. although it should be made active in a future update (soon I hope!). You will have received a ticket with your email, post the number here on the forum and hopefully one of the BD staff will see it and sort it out. Ro.

Hiya, You will probably get occasional Bitdefender notifications about upgrading to one of their paid versions but not from anyone else. From what I remember there were very few such notifications. If you download it you have to register it in order for it to stay active, Ro.

Do you mean that slight hesitation as each window of the GUI opens? It is only a fraction of a second and I don't consider that a problem. After all we don't spend that much time clicking through the GUI.

Hiya, You should run the uninstall program from here for both the 2016 version and for your older version. Also go to Windows Control Panel>Programs and Features> and ensure the Bitdefender Agent has been uninstalled, if not do it from there. Try again to install the version you want. Ro.

Hiya, It looks genuine to me (although I am a little concerned about the "won't last forever" statement), and the upgrade to Bitdefender 2016 is indeed free. There are details for doing this here if you don't want to click on that splash screen. Ro.

Hiya, BD TS User Guide.

I realize now what happened. I set up the subscription with a key for Total Security. Is there a way to merge this with my key for Internet Security so that the merged subscription will allow me to use Internet Security? Thank you. Hiya, I don't believe it is possible to use a subscription/license from one product with a…

Hello Edward250. Section 25 of the user manual explains how to do it. http://download.bitdefender.com/resources/...e-en_EN-web.pdf Ro.

my total security2014 not activating on windows10 what can i do ? Hello, No it will not work, you should upgrade to Bitdefender 2016 (for free) and use the same license key. http://www.bitdefender.com/support/how-to-...-2016-1479.html Ro.

Hello Tencent, The update is not automatic, you have to follow the instructions in this knowledge-base article. http://www.bitdefender.com/support/how-to-...-2016-1479.html Ro.

Hiya, If Bitdefender is blocking it you should report it as a false positive using this form. If it is all clear BD will unbock it with an automatic update. http://www.bitdefender.com/submit/ Ro.

Hello If you want to use another license/subscription you will have to set up a new Bitdefender Central account and install them there. Ro.

A bit more information I have from BD Techical Support - Tunneling adapters such as Teredo or VPN are by default saved with profile Trusted and Generic On in order to avoid connectivity issues. This behavior is according to product specifications, it's not a bug. If you do not wish to see Teredo Tunnelling Pseudo-Interface…

Hiya, I suggest you try searching the Bethsoft forums for topics such as this one. Sorry this answer is a little late but I have just set my S5 App and it worked fine. Ro.

Hiya, Can you please report this directly to Bitdefender as a false positive, they may not see it on the forum. http://www.bitdefender.com/submit/ Ro.

And, what about the Tech Support Center? I successfully log in, and when I try to view my open ticket, I'm told that action is not allowed. Give me a break. There have been problems for some with BD Central and yes it was tested during the Beta stages of the 2016 version. Hopefully support will get back to you soon. The…

OK, there is a limit we can suggest here on the forums so you will have to wait for Bitdefender to get in touch. At the moment the Bitdefender Support Center is not active so you will not be able to view your tickets. Having re-installed you do have BD Agent in your Windows Control Panel, and is your BD AV showing on your…