boothy99

.......... 6 days and counting, ..... no lock ups. Just the occasional temporary grey icon as something updates for a minute or two, ... then back up and running nicely !!

Google search ''freeware system optimization'' for the cleanup tool I used for the Registry clean.

See post 104, and 105 ...... http://forum.bitdefender.com/index.php?sho...amp;#entry74164 Quote: #104: I'm not going to get too excited just yet, .... but, ... I'd been having ''vsserv.exe not responding'' EVERY day recently. Needed to restart the service repeatedly in the same day on numerous occasions. My PC was also…

................... 4 days and counting, ..... NO vsserv.exe not responding (or greyed out icon), and everything is working as quickly as in my lasy post ) Did the clean install sort things out??? Was it the ''left overs'' that I cleaned out, causing the problems??? Any thoughts Alex? ..... if there's anything you might…

I'm not going to get too excited just yet, .... but, ... I'd been having ''vsserv.exe not responding'' EVERY day recently. Needed to restart the service repeatedly in the same day on numerous occasions. My PC was also responding very slowly when accessing Windows Explorer & programs. Even trying to open BD was a slow…

I fixed (or worked around) the blank browser problem by disabling the BitDefender Antiphishing toolbar. I did that a month ago and the problem has not recurred. Mine was never on, ..... disabled in Firefox, but still I had the problem until the recent update. Seems fine since though.

I'm not running via a Proxy, but my BD reports it's not updated for 24 hours now. Internet connected, but BD fails to connect. My settings have not changed - still supposed to connect hourly for updates, and the settings are the same as before when it was fine. On Win XP Service pack 2, broadband connection. Tried manual…

....... and for today folks, ..... Game mode initiation from Taskbar icon, .....is, .... working. Black ''G'' shows up when expected, and can be turned back off again from Taskbar. Wonder whether this'll be temporary?

Just to add a note to this ongoing problem: With Vista (Home Premium) laptop, right clicking the BD taskbar icon seems to work fine. The ''G'' shows up, and Game mode can be easily turned off and on from here. The XP PC (Service pack 2), however, is the one with the issue of being unable to get to Game mode via the BD…

Hello boothy99, We have contacted you through the email . Please reply when you have time. Thank you. Hi Alex, Thanks for getting back to me. I followed your instructions (took a couple of attempts at getting the spaces in the right places in CMD, haha ..... sorted it in the end). Hopefully I haven't been a bit…

Update.. I re-booted this morning whilst BD icon grey. The PC rebooted with the icon still grey, but BD Virus shield was in stopped state. I re-started it manually and it's back on again, .... for now.

If you had a BitDefender crash, please follow the next steps : Hi Alex, I've PM'd you with the supporttool link in relation to this issue which appears to still be occuring. Cheers.

Bitdefender Virus Shield Service WAS apparently running when I checked, whilst the icon was still Grey. Whenever it was grey over the last few weeks, the above service was in the stopped state, which I could start manually via Windows Services. This seems slightly different then, than before.

OOps, ...... might have spoke too soon. Just got back from work, to find a greyed out BD icon, and double clicking revealed the ''Bitdefender services are not responding'' message. I'd left it running a virus scan before I left for work, which I've done in the pre-2010 problem era, with no problems then. Any ideas Alex,…

I was hoping that yesterdays major update might have fixed this issue too. Unfortunately, it doesn't look like it's related, as I too am unable to get the Task-Bar icon to change to the familiar ''G'' when Game-Mode is on. Right clicking the icon still has ''Turn Game Mode On'' in the context menu, but if I enter…

Looks like things are ok. Just been running 10 videos at the same time, ... for over 15 minutes, with NO blank page load-ups !!! My other issue of ''Bitdefender Services Are Not Responding'', also seems to be fixed. No greyed-out BD icon overnight. YEHHH, ... at last. Thanks for getting it sorted, ......... eventually, BD…

YES, YES, YES !!! Left the XP PC running all night, with Firefox left on and another ''heavy-on-the-bandwidth'' program running, too. This appeared to be a sure-fire way of kicking in the ''Bitdefender Services Are Not Responding'' issue, along with other errors. ...... BUT, ..... BD is still running and glowing red, I'm…

The new update today appears to have fixed this issue as well as the blank pages loading after browsing internet on my XP PC. See Alex's Post #153@ http://forum.bitdefender.com/index.php?sho...6648&st=140

............................. I spoke too soon ..... Just had another update, and BD requested a re-boot. File version is now 5.0.0.9 !! Presumably a roll-back to a more stable version? Cheers.

please browse to the next location from your system:C:\Program Files\Common Files\BitDefender\BitDefender Firewall , right click on the "bdftdif.sys" file, choose Properties, then click on the Version tab. If the update was complete, it should be 5.0.0.9 . First of all Alex, thanks for letting us know that the problem is…

Went to ... Antivirus / Shield / Custom Level (which WAS in Default mode), ..... and UN-ticked the ''Scan Yahoo Messenger Traffic''. So far, so good, with just Yahoo Messenger option Un-ticked. Tried forcing the blank pages for an hour or so, with no effect. Everything played .... even had a few movies playing at the same…

Thanks for letting me know AndreiRC.

By the way, .... thanks for the update on the pending fix, Alex. Much appreciated. I've got my hand up to volunteer as a tester .... just let me know.

While we're on the subject, can I ask what everyone else's Default Setting is for ''Scan Web (HTTP) Traffic'' in Antivirus / Shield / Default Level. Mine appears to be Un-ticked if using the Default Level settings. Everyone else's the same I hope, or should it be Ticked for Default? More to the point, ... should I be…

Hi, I'd be interested to hear whether this works for you too?: I just had the blank page fault occur (managed to force it to happen by watching lots of movie clips, one after the other). While I had a blank page showing, I opened Bitdefender (BD),.... which was in Expert mode.... Went to ... Antivirus / Shield / Custom…

All I can say is ,....... ''same here'' .... Since the beginning of November, my internet browsers also load blank pages after a while on-line, which forces me to restart the computer. Each time I restart the computer I can browse again. I installed BD 2010 Internet security around this time, having used BD 2009 Internet…