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Thank you for your understanding.

wkwood

Comments

  • I have to add a comment here after reading this thread. The "Modify" button you point out in the screen shot above is now called "Custom." The button is in the same place and it does the same thing. Also the concept of "Take Proper Action" is somehow a bit gray to me. That almost sounds like a driving instruction "When you…
  • I have to add a comment here after reading this thread. The "Modify" button you point out in the screen shot above is now called "Custom." The button is in the same place and it does the same thing. Also the concept of "Take Proper Action" is somehow a bit gray to me. That almost sounds like a driving instruction "When you…
  • Windows 7 still has bug/security fixes on a weekly basis and that's a whole lot older than BD2013. Maybe Microsoft should have not released Windows 7 yet. The same argument applies. Well most Security Fixes that are of a routine nature come out on Patch Tuesdays once a month. There are hotfixes released all the time for…
  • I bought Internet Security 2012.. Then upgraded free to IS 2013. According to BD web site my license should cover Parental control: BD Internet Security 2013 Features I am not going to have time to work with the bd tech to fix this issue for my account... I will wait for them to fix this issue for everybody. I think that…
  • I got the same issue today.. Not sure what is going on.. I did try to click on the "renew" but could not find any product about "Premium Parental Control" Well I talked to a support spe######t and we did a remote session. Basically the License Key I have for BD2010 Total Security isn't quite compatible yet with some of the…
  • Hello Thank you for your feedback! Do you have any custom extensions installed in your favorite browser? Do you have a wireless connection? Thank you! Quite a few extensions but other websites, i.e., Amazon.com, Google Apps, etc. all work fine. Extensions I have are WOT, Ghostery, Adblock, https everywhere but that's also…
  • Thanks... Today it started to log all applications used on the computer but still no control on websites and IMs. Any delays for Parental Control? Any admin can or may repond? Same thing here, works in Chrome but not in Firefox.. Now I can at least test this out but if I make changes on the web portal my.bitdefender.com to…
  • I followed the steps mentioned in user settings where it asks me to download a file (Total Security 2013) and install it. I downloaded it, uninstalled my BD TS 2013 installation automatically and on reboot, it installed TS 2013. Nothing happened. No parental control... I found the Beta of a Parental Control Module 2013 but…
  • Hi. I have the same problem ... Parental Control doesn't work anymore on my computer, on any browser. How could I make it work? I use a administrator user on Windows 7 and I used it in TS 2012 very well seeing that the Parental Control in Win7 doesn't work on user with admin rights... Is there a setting to manipulate or…
  • Hi Chris That was a campaign for those that want to renew their license at a special price. Most likely, you are using Bitdefender 2013 but the license that you have now was generated for an older product. Your feedback is appreciated and it was forwarded to the appropriate department. Have a great day! Okay so I'll play…
  • update.bitdefender.com has an invalid SSL Certificate, any other site we should use or is there an ETA on getting this fixed? Right now my updates in 2012 don't work. It's been broken since Saturday? See the attached info from Firefox.
  • After upgrading to BD 2012 Total Security (from the 2011 Version) I now have a Constant Bit Defender Task Bar item and a Task Bar Icon. I prefer only to have the Task Bar Icon since every time Bit Defender does something my Task Bar becomes active. I can't see any preference change that will disable this feature, so any…
  • With BD Internet 2010 and Total 2010 mine starts when it should however I've had an annoying problem of it getting "queued up." If I cancel a quick scan, it comes back, persistently... Even though I told it to stop. It then comes back at a random future time and starts scanning again.
  • Okay, I've now recovered using Windows 7 Recovery, but it looks like BD 2010 is hosed up. The resources and image files for BitDefender are strange, checkboxes mis-aligned. See the attached file.
  • I'm getting this also. Only, it's when I use the /all switch. I'm on windows 7 That's interesting, mine is working okay under Win 7
    in Ipconfig Comment by wkwood February 2010
  • Actually the bdo.dll is in antispam32 under BitDefender 2010. What's disquieting is that Outlook has not started properly twice before and I've followed the same procedure. I can't pinpoint when it happens but when it does the plugin doesn't work.
  • Please email me the procedure. I am having the same problem on 2 computers. Follow the link http://forum.bitdefender.com/index.php?sho...ost&p=69369 /index.php?/topic/21-unlimited-free-license-expires/#comment-64" rel="">Link!
  • Hello all, We assure you that we are aware of the issues that are discussed here and that they have a top priority . My colleagues from the Testing and Development team are working to fix these issues but as we stated in some other topics, there is no exact date when a resolution to these problems will be released . In…
  • Same problem here and I did reinstall! I don't know what version of O/S etc. you're using but the instructions at the top of this page and starting in SAFE mode fixed my Firewall issue. Give it a try.
  • Their silence is deafening on this one. Let's hope that something good comes out of all of this... I've liked this product and like I've posted elsewhere, sometimes these things happen. I'm back to normal now and yes it was painful. Hopefully whatever SNAFU in testing or whatever that caused the problems have or will be…
  • I've always had this problem with BD, so much so that I don't intend to renew my license when it's up and I'll get something else. I'm sick of BD stopping it's services randomly, not only is it an annoyance but it also leaves my computer open to attack. I upgraded from 2009 to 2010 because BD was taking upwards of five…
  • Did you restart you computer after uninstalling BitDefender? Did the problem happened each time you installed BitDefender? Yes, I did shutdown after uninstalling the product via Control Panel->Programs and Settings etc. Did you got asked by Windows if it is ok to install the "BitDefender Firewall NDIS Filter Driver" and if…
  • I am having some problems with 2010 on vista home basic. I always have the warning "Warning 1 issue is affecting the security status of this PC" it says PC has not been scanned in 20 days, I scan which takes hours, and the warning does not go away. anybody know a cure for this? TIA. Run a quick scan! You can also set up…
  • Hello Nue2499, You can either install BitDefender Internet Security 2010 or upgrade for free to BitDefender Total Security 2010. With both products, you should not encounter any issues on your notebook. Here are the download links for the 64 bits installation kits of these products: BitDefender Internet Security 2010…
  • The first thing you should do if the firewall isn't working is to uninstall BitDefender using the uninstall tool, reboot and reinstall. This is the easiest operation and with the greatest chance of success. If that still doesn't fix the problem and you feel a little adventurous, I'll post here detailed instructions to…
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