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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Nige ✭✭

Réponses

  • New PC. Windows 11. Scheduled scans still don't run. Right click context menu and run Bitdefender on a file does nothing either. Still the app will not turn off notifications. I have lost count of the times I've been asked if my connection is an Office or Home connection. The app still pointlessly tells me that it's…
  • I’ve used Bitdefender since 2018 and this will be my last year. tldr: No it’s not worth the trouble, It may be high on everyone’s list for protection, but the interface is inadequate, features only intermittently work (e.g. scheduled scans) and as you say it’s difficult to turn off all the pop ups, even when one has…
  • Re-installed Bitdefender (again). Turned off Profiles (which reduces BF usefulness for me imho) Create scheduled scan to run at system startup. Restart system Scheduled scan fails to run. I've just created a scheduled scan to run in 20 minutes time. I won't be holding my breath. And I have been here so many times before.
  • Downloading free trial to see if that works. Bitdefender is the only AV that I've used over 25 years that needs to be reinstalled multiple times a year.
  • And now Bitdefender Central doesn't install Bitdefender at all. Stuck on Pending for 10 minutes, then reverts to "This device is at risk". Great stuff!
  • Nope. Technical support’s first response to my resurrected ticket it to uninstall and reinstall. Again.
  • Thanks. The scheduled tasks still fail to run, so I'll do that. I'm going to test on a brand new clean PC soon, so if the problem still occurs ...
  • Strike that. Bitdefender still fails to run scheduled scans. Yet another ticket opened, they'll tell me to reinstall again ….
  • I did submit logs, and support mentioned remnants of an old Avira installation which they thought may be conflicting with BF scheduled scans. Before I did this (no active files, but lots of Avira references in registry) I turned off the 'Postpone maintenance and updates' option under Profiles - Work Profile. This, so far,…
  • Thanks for your reply. Automatic profiling is turned on, so probably all the time one of those profiles is active apart from Public wifi and battery mode. Postponed is one thing, but scheduled scans never ever run. I've had this issue before. Had to completely remove Bitdefender and reinstall. A scan ran once on a schedule…
  • @Alexandru_BD "the Game Profile... enhances visual effects" Really? I would be fascinated to learn how exactly it does that.
  • The answer to this question perfectly expresses why I won't be renewing my BitDefender subscription this year. Scheduled scans never run, and when an infection is suspected we need to run the tools from other companies to remediate. However, BitDefender is very good at popping up at inopportune moments with useless…
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