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Petersl · Defender of the month ·

Réponses

  • @Mike_BD how do I turn registry scan off? I only have 2 different scan options, fast scan and system scan, when I go in the antivirus settings and try to edit the scanner options or make a custom scan I don't see an option to turn the registry scan off. I do see an option to "enkel toepassingen scanner" just scan…
  • I placed a comment on 18 October on this thread about this issue. I still have the issue and I noticed when the scan freezes my computer it's always when it's scanning a registry entry, I hope this might help you guys to fix this issue.
  • I have same issue, I have an Acer laptop aspire VX15 (has i7 cpu with 16 gigs of ram), the system freezes up after about always 20 min into the scan, I can still move the mouse curser but nothing responds when I click on it and even Ctrl Alt Del does nothing, only option is to do a hard reset (the scan does sometimes…
    dans Stuck during scan Commentaire de Petersl octobre 2021
  • I have same issue, I have an Acer laptop aspire VX15 (has i7 cpu with 16 gigs of ram), the system freezes up after about always 20 min into the scan, I can still move the mouse curser but nothing responds when I click on it and even Ctrl Alt Del does nothing, only option is to do a hard reset (the scan does sometimes…
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