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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Réponses
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Hi there, Thank you for your feedback, we will strongly consider it for the next version. Thanks, Florin
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Hi there, BitDefender updates itself every hour, silently. You can change these settings if you open BitDefender in the Advanced View, then go to Update, and then Settings. You can change the way the update takes place (silent or prompt user for action) and the time interval. Thanks, Florin
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Hi there, Did you reboot the PC since yesterdays update? Did you try to disable and re-enable the activity bar? Open BitDefender in Advanced View, then go to General->Settings. Then disable the activity bar and reboot the PC. When it comes back up, enable it. Also, did you install any software at about the time when you…
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Hi there, I would like to know: 1. When exactly does the BitDefender tray icon dissapear? 2. Do you have the latest build/version? Go to C:\Program Files\BitDefender\BitDefender 2009 and run About. It should be 12.0.11.5 3. Do you have any user interface tweaking tools that alter the appearance of the location where the…
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Hi there, I believe that the BitDefender team are aware of this issue and a fix is scheduled to be released by means of automatic update with the next iteration update for build 12.0.12. Thanks, Florin
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Hi there, The procedure will uninstall the Firewall, so you should not encounter the issues you mentioned. You will need to go to Start->Control Panel->Network and Sharing Center. Here doubleclick on your LAN. Go to Properties and select the BitDefender Firewall NDIS Filter. Click the Uninstall button and then YES. After…
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Hi there, If you are using your Hotmail account in an email client like Outlook or Thunderbird, then you need to open BitDefender in the Advanced View, go to Antivirus->Shield and click on Custom Level. Here you need to enable scanning of incomming and outgoing emails. If you are using the web version of Hotmail(the one…
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Hi there, I sent you an email a few moments ago, we will continue this by email as it sounds like a solitary case and we will need to try a few things specific to the configuration of your PC. Thanks, Florin
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Hi there, If you want to keep the current product, in case you decide to keep the Firewall for later use, I can provide a method that will completely disable the Firewall. It will be completely inefective. Thanks, Florin
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Glad I could help.
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Hi there, Well that should be easy to fix. Please do this: 1. Go to Start->Run. Type regedit and hit Enter. 2. Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder 3. Go to Hidden and expand the folder. You will have another 2 sobfolders. Go to NOHIDDEN first. In the right…
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Hello Brent, We will need to move this to email because the issue requires further investigation and we will need to transfer a few files. I have sent you an email, please reply to it when you have the chance. Thanks, Florin
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Hi there Alsadinet, You might also want to check this KB: http://www.bitdefender.com/site/KnowledgeBase/consumer/#515 The last section provides a tool that should remove the virus and restore the update service folder. Please let us know if it worked. Thanks
