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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comentarii
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@Scally what VPN version do you have? If you are using Netgear, do you have the latest redesigned version that includes wireguard as well? If you have Bitdefender VPN and not Netgear, then a reinstall should come with the new version that includes speed improvements. My advice would be to reinstall the VPN and then check…
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Hello @DarekWa and thank you for taking the time to bring this to our attention. Your observation has been forwarded to the product developers and the text will be revised shortly. Regards, Alex
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Forgot to mention there was another discussion on this topic here:
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Bonjour, Vérifiez le module antispam et ajoutez l'adresse email souhaitée dans l'onglet "Gérer les amis", afin que leurs emails ne soient plus signalés comme spam. Cordialement, Alex
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Hi @MindlessLump and thanks for joining us here. I think this requires a closer look, you could be on to something here. May I suggest contacting the Support teams for a more informed opinion? They should be able to offer assistance here. You can get in touch with the Bitdefender engineers by choosing one of the contact…
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Alright! Thanks for sharing the outcome with us 👍️
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Hello @jerry.cronin, The developers released a fix for the Alert Mode with the latest Bitdefender version 27.0.35.146. If your Bitdefender has a different build number, please note that product updates are being released gradually, so you should receive the latest build soon. You can check this article for more information…
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🔄 An update has been released for Bitdefender Home solutions - version 27.0.35.146 with the following notable changes: ✔️ Fixed an issue causing a Bitdefender process crash ✔️ Fixed an issue where Alert Mode would turn off when an app entered full screen (HOT) ✔️ Updated the Safepay framework for enhanced security
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Yes, the issue was fixed in the latest build version 27.0.35.146.
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Hi, There's no argument against this browser, it's just that the development efforts are not focused in this area for the time being. The Password Manager is undergoing a comprehensive overhaul and it could look different from what we have today. Regards, Alex
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Hello, As far as I know, many official apps for various services aren’t available on the Microsoft Store. Additionally, some popular streaming services like HBO Max and certain gaming platforms like Steam are not available as well. These are just a few examples, and the availability of apps can change over time as…
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Hello @Marbro1965, Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact channels listed here: State your contact reason,then choose…
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@Gjoksi that's a long list, we don't want to scare the OP 😄 I think this article sums up pretty well what should be done: Regards
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Hello @newby99 and thanks for following up. I'm sorry to hear this.. Here's the link for Bitdefender Support, simply state your contact reason, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them: Regards, Alex
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Thanks for following up. So, did the exception resolve this?
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Hi @dmarchelak and thanks for joining us here. I know it must be frustrating, but let's give the developers some credit and little bit more time to sort this out. I can tell you that the fix is almost ready and will be deployed as soon as possible. Again, I reiterate the fact that the behavior of this function when apps…
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Hello @Bulldog, The short answer is that Autopilot cannot be disabled completely. However, some recommendations notifications can be disabled. Here's a longer discussion about the autopilot feature plus an insight on its future development: Regards, Alex
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Hello, I think there can be multiple reasons for that, so we just need to find out more details from you, in order to provide you with an accurate response. Another security solution might be installed on that device. In this case, you will receive a notification explaining the next steps The device may not be connected to…
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Hi, Perhaps the malware researchers could share more insights to clarify the reasons behind this approach. My personal opinion is that this is related to more specific and in some cases unique requirements. I think the inclusion of certain signature-based detections in business solutions that may not be available in…
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Salutari @Cristian Dumitru, Cred ca in cazul unui site de phishing, primul pas ar fi raportarea catre autoritatile relevante si bineinteles instiintarea entitatii impersonate. Mai departe, acestia pot lua masurile necesare pentru a pentru a investiga si inchide website-ul fraudulos. Masurile de precautie pe care le pot lua…
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Bonjour, J'ai appris que vous avez déjà contacté les équipes d'assistance de Bitdefender et qu'elles vous ont fourni une assistance supplémentaire pour votre demande. Si possible, veuillez nous informer du résultat, nous aimerions savoir si la solution/les étapes proposées ont été utiles et ont aidé à résoudre le problème…
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Hello, A quick search revealed that “TabTip.exe” (Touch Keyboard and Handwriting Panel) is also known as “Tablet Text Input Panel”. It is an interface developed by Microsoft which allows inputting text in different ways: handwriting to text, speech to text and by clicking on the screen like a keyboard…
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Thanks for sharing @sleepdoc 👍️
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Hallo @Danff58, Bitte beachten Sie, dass die Bitdefender-Sicherheitslösungen für Privatanwender nicht auf dem Linux-Betriebssystem installiert werden können. Mit freundlichen Grüßen, Alex
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Hello, Can you provide us with a screenshot of the message you received? Regards, Alex
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Hello @Soren_1 and thanks for joining us here. During the setup, Bitdefender identifies other security products that were previously installed. To ensure these different security solutions will not cause difficulties, you will be advised to uninstall them. Having two or more security solutions installed at the same time…
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Hello @Kaj Per, Do you get any error messages during the activation? Anything else that could help us identify the issue? Otherwise, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with the Bitdefender engineers by choosing one of…
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"Scamio combines artificial intelligence with Bitdefender’s exceptional threat-detection algorithms, machine learning, pattern recognition, and advanced data analysis techniques to identify even the most sophisticated scams." So, this means it also learns along the way, right? FYI, for Scamio feedback: 😉 Now, I hope we…
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Hi @Metro_Man, That upgrade screen may appear in the following scenarios: the 200mb daily traffic quota has been reached; the user is trying to change the server they are connecting to and this option is only available with the Premium VPN version; The user is trying to use the multi-hop feature which is also a Premium VPN…
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Yes, by the looks of it does not seem the real deal.. @Flexx I can't disable BEST protection. But I can try in a VM with TS. I have reported the links for Scamio as well, we'll get it to learn these shoes are fake 😄