Alexandru_BD admin

Hello @southerndoc, Check this fresh article for instructions on how to disable it: Regards

Je comprends. Dans ce cas, je vous conseille de contacter le support Bitdefender. Vous pouvez entrer en contact avec les équipes Support en utilisant le lien ci-dessous : Indiquez le motif de votre contact / choisissez la catégorie de demande, puis choisissez parmi les canaux de contact disponibles, chat, téléphone et…

OK. I will expand more on this, as far as my knowledge allows. Some software requires bidirectional communication or incoming connections to function properly (e.g., remote desktop, gaming, video conferencing, or file-sharing applications). With stealth mode enabled, the computer can no longer communicate with such…

Hi, There are different explanations depending on the section you are referring to. For device information, that is the actual build of Windows 11. Displaying 10.0.22631 (for example). For session, the explanation is that on Windows 11 a new user agent system was implemented that we don't support yet, and as a fallback,…

You're welcome and thanks for sharing, much appreciated! 🤝

Hi, Here’s the list of available cities for US: Atlanta, Charlotte, Chicago, Dallas, Denver, Houston, Los Angeles, Miami, New York, Newark, Phoenix, Portland, San Jose, Seattle, Washington. Like you already noticed, there isn't one for Tampa and since it provides a server in Miami, I think it's unlikely that there will be…

Hello @Toptarget, Well, I think the first step in this scenario would be to report that fake domain as fraudulent. Perhaps you could submit the domain as a phishing/scam website using Google Safe Browsing Report, for example. Then mark emails from "marketing.director@bose-tech.com" as spam in your email client. This will…

Hello @Rock.87, I agree with the above introduction on Quick Scans, although I'm unsure what exactly is requested here. When you schedule a Quick Scan, after you select the frequency (at system startup, daily, monthly, weekly), if you choose daily, weekly or monthly, you can drag the corresponding sliders to set the time…

Usually, when badges are given as part of the forum culture and gamification, they come accompanied by a creative message, like you noticed. MVP is not really a community role, but an abbreviation often used to recognize an achievement, like in sports, a team, or game; it's generally used to address the player who receives…

Bonjour @Aurore, Ce message apparaît généralement lorsque l'abonnement approche de sa date d'expiration. Si vous allez sur https://central.bitdefender.com/ et que vous vous connectez, quelle date d'expiration est affichée pour votre abonnement sous l'onglet 'Mes abonnements' ? Cordialement, Alex

Hello @1u8o5, Are you referring to a slowdown when scanning the PC?

Hallo, Lesen Sie Bitte diesen Artikel, um diese Funktion (WLAN-Sicherheitsberater) zu konfigurieren oder zu deaktivieren: Ich hoffe, das hilft. mit freundlichen Grüßen, Alex

Hello @Vinju1274, While I appreciate you joining us here, kindly be advised this is a public forum and it's not recommended to share your invoices or any other personal information such as your email address. Please note that refunds, subscription adjustments or cancellations cannot be issued in the community, therefore I…

Hello, Bitdefender Email Protection can appear disabled for several reasons, even if you have an active subscription. These reasons include: Password change: Changing your email account password can cause Bitdefender to lose access to your mailbox. Access manually revoked: You may have accidentally or intentionally revoked…

Not possible. The Bitdefender VPN app is designed to be installed on Windows, Mac, Android, and iOS.

Hi @Rock.87, When it comes to the forum account, logging the user out from all connected devices is not possible, since each browser has it's own unique session data which are not connected to one another. We're also using OAuth2 SSO, so this is not something feasible to do in this scenario. As for the second suggestion,…

Hi @VineRider, A new product update for Bitdefender Antivirus for Mac is expected to be rolled out towards the end of November, or at the beginning of December, at the latest.

Hello @Kunal0307, Based on my findings, the Support teams replied to your inquiry two days ago and offered to provide further advice and troubleshooting for the technical situation you have reported. They will also follow up today, following my request for updates. As such, please check your inbox for their replies,…

Hello @Kilrymont, If the VPN connects automatically for you, check if any auto-connect settings are enabled. From the VPN app dashboard, click on Settings, then go to Auto-connect and make sure all available options are disabled: Regards, Alex

Now, I feel I must add a bit of context here and better explain a particularity of this feature. Let's say that you add the website xyz.com to split-tunneling. If you then go to xyz.com, this site's traffic will be routed outside the VPN tunnel for you. However, if for some reason the website xyz.com makes requests to…

Hello @LAlex and thanks for sharing your findings here. The developers will test this scenario and check if there's any problem there. I'll get back to you here as soon as we have news. Regards

Hello, Have you tried to turn the ATD switch ON and OFF a few times and also logout and login again in Central to check if the status finally updates itself there as well? I think this would be the first step to try, then if the issue persists, maybe start from scratch and uninstall Bitdefender from that device, remove it…

Good find @Gjoksi 👍️

No idea about _.!%#@$, but its unusual name can be characteristic of temporary or system-generated files. Such files are often harmless. What you can do is to check your device for any unfamiliar or recently installed apps, and If you find any suspicious apps, consider uninstalling them. Apart from this, if Bitdefender…

Hello @stevemargulis1, Click on that button:

Il n'y a rien de caché, ces informations sont affichées sur la page produit que vous avez partagée précédemment - https://www.bitdefender.co.th/total-security j'ai pu le trouver et je ne parle pas thaï. 🙂 Sur le même site, si vous cliquez sur "Contactez-nous" vous trouverez les coordonnées: Customer Service Home Users:…

As for Port scan protection, like the description there says, it detects and blocks attempts to find out which ports are open. Port scans are frequently used by hackers to find out which ports are open on your device. They might then break into your device if they find a less secure or vulnerable port. I think that when it…

If it's a home network, Home/Office is always recommended. Bitdefender applies a basic set of firewall settings depending on the type of network you are connected to. It can be set to: Dynamic - Let the firewall choose between Home/Office & Public Home/Office - Allow all traffic between your computer and computers in the…

@camarie do you have any advice here? What could possibly cause the freeze in this case? I think to find out exactly some logs may be required there..

Hi @southerndoc, Can you be more specific and tell us to what pop-ups are you referring? Because the Scam Copilot shoud not display continuous notifications out of the blue for no reason. Perhaps you can attach a screenshot for when this happens? Thanks