Why was my email protection turned off on Bitdefender
Unbeknown to me, Bitdefender email protection was turned off on my Android phone. My email was hacked at Sydney airport and I received a flood of scam emails. I've since changed my email password and activated email protection on Bitdefender. My question is, How did I not get a warning that protection was off until the day after the event?
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Answers
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Hello,
Bitdefender Email Protection can appear disabled for several reasons, even if you have an active subscription. These reasons include:
- Password change: Changing your email account password can cause Bitdefender to lose access to your mailbox.
- Access manually revoked: You may have accidentally or intentionally revoked permissions directly from your e-mail account settings.
- Google reauthentication requirement: Google requires you to reauthenticate third-party apps connected to your Gmail account every 6 months. Google will send reminders before the access expires to help you renew it on time.
Taken from this article:
As for the spam flooding, check if this article helps:
I hope this helps.
Regards,
Alex
Premium Security & Bitdefender Endpoint Security Tools user
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