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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
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I can't get BD Total Security to go on as it tell me it can't uninstall eTrust. I just had Total Security 2013 on the computer and was told in a email to uninstall it before putting on 2014 Total Security and now it's finding traces of the previous suite that was on the computer. any suggestions would be great.