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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comentarii
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I have had this problem on and off for two years. I have reported it several times, and they fixed it once, but a year later it recurred and I reported it again. I gave up and put Dropbox in the excluded directories to solve the problem and protect the rest.