grayghost2

@ mallard Thankfully you understood my request. (Now I don't feel alone! ) It was very PLAIN and simple, even HASH in upper case did not compute. I have wasted 2 days trying to deal with Bitdefender It would be easier to change AV providers than to go through the circus I have been through over the past 2 days. * trying to…

This fiasco is getting more interesting ! I used the Bitdefender Contact Us > Press link to send an email to anyone who is listening at Bitdefender. I have now received ... ... so far 4 failure notices from my ISP each with two attempted delivery-to addresses ie, eight (8) different recipients (at) bitdefender.co.uk - I…

Thanks 'Rohugh' for your reply Unfortunately http://www.bitdefender.com/support/contact-us.htm is the consumer help page which is a perpetual loop of FAQs. If the sender address is a hoax, it is neither a false/positive nor a false/false ... and FAQs do not cover fraudulent scams trying to sell Bitdefender. The only email…

Thank you Rohugh, In the last few hours I have downloaded the necessary upgrade files as itemised in ... ... http://forum.bitdefender.com/index.php?act...f=311&id=42 Its 10:20pm here, way past my bedtime

Edit has timed out Bitdefender Firewall Settings > Application Rules is a shocker. - not in any order - with over 120 entries it is impossible to locate anything - there is no exporting the list (that I can see) to even do a simple search - a very amateurish structure for such crucial security management.

Thank you antikythera for your response - I have not received a notification email advising you had responded - (checked my settings and were already set to notify ... !) Unfortunately BitdefendorClient42 did not see that you are a volunteer. - but I do concede his/her point that both the clipx folder + executable have to…

BUMP!

Mapped Networked Drives are hard drives that you access over a network. For instance if you have multiple PCs or a NAS (Network Attached Storage) Then you can Map these drives on your PC (even though the physical hard drives are installed in other deviices) and browse drive contents using Windows File Explorer as if the…

Hi kitscht I really appreciate your response to my aging OP That way, you won't need Java Can I remove "javaw.exe" from "Application Rules" (white list) ? I would be surprised if Java (considering its risks) should be on the BD white list Ping For years I have encountered the "Ping" expression without having a clue as to…

Thank you 'Rohugh' I have turned Windows Firewall OFF Control Panel > Windows Firewall > Turn Windows Firewall on or off Customize Settings (window) Home or work (Private) ~~ - disabled both check boxes ... ie "Block ...~" and "Notify ... ~" (•) Turn Off Windows Firewall (not recommended) Public network settings - disabled…

oopps! Another 2013 Firewall question ... in hindsight started a new thread

Bump Is any body home ?

Thank you maaarrsster Have you had your blood meal today ? Regards, Quosimoto

Hi Topper, Which download "above" was that. Glad you got it sorted.

There is no feature ... that is why I posted. Found "Rules.xml" contents look suspiciously like the "Application Rules" list. Tested three paths Now to write a ****** to loop thru a TXT copy of the XML file and extract all paths

10 days later < crickets > <chirp .... cheep ... cheep ... chirp >

... the problem I'm having is, is that when I have bitdefender (internet security 2013 latest updates) installed, my computer boot takes significantly longer then it would take normally. because when the windows 8 boot logo dissapears my screen stays blank for like 20 seconds before I can actually log on. So does my Win7…

Hi Jasper, No I am not saying an update caused your problem. My experience has been that occasional updates have affected my Windows OS in the past. 95, 98, XP and Win7. As a result I learnt to be careful which updates I allowed to be installed. As Colombo has also suggested future updates be monitored one at a time. ie,…

toppergraph Malwarebytes is not an antivirus - but it is designed to work with some AVs including Bitdefender Bitdefender is not anti-malware See Malwarebytes Anti-Malware Premium web page, I have sent you a PM .

Hi Colombo ... its a while since we last met. The soup strainer is looking good Thank you for your detailed instructions, much appreciated. When I click this ... I get this ... Instead of this ... But in My Control Panel I did find this ... If I check the checkbox + hit the "with selected" button I will no longer get an…

Thank you Rogugh and markwhl, :) Perfect ... very much appreciated Before I start ... Application Rules (settings) this list grows by itself plus my own additions. My list is about 110 items, in no particular order (I hope BIS 2014, has improved access to this list) The list cannot be sorted nor copied Is there a file or…

Hi Jasper Weiss With Win7 I do not allow MS to install all updates as MS pleases. I check every update, tedious I know .. but it has worked for me. Not all updates are essential ... even the MS list is arranged by essential and non essential.

Hi toppergraph As a techie.. No AV can protect people against their own carelessness (stupidity) Over the years I have not been loyal to any AV (Nor will I ever be). Some AVs go through cycles of reliability. AV track record, response times and AV-Comparitives Reports are my guide every year to the AV I chose.…

I allways run in SAFE mode WHAT if you can`t accsess the internet due to a virus I have had this loads of times due the viruse being installed as a service during BOOT up. Malwarebytes on a stick ... http://www.malwarebytes.org/techbench/ http://static-cdn.malwarebytes.org/assets/...roductSheet.pdf

Hi, The second link I gave you is >> http://www.bitdefender.com/support/contact-us.html << Note the difference, it is CONTACT US.html not CONSUMER. That second link asks for details,email, license etc. and puts you in contact with support. (From here it defaults to http://www.bitdefender.co.uk/support/contact-us.html )…

Agreed ... there is NO single program that can-do-it-all. Bitdefender did not let you down, because it is not intended to find malware nor adware/sneakware that you are tricked into installing. There is currently a hole in IE ... IE 6 to 11 at risk of hijacking, patch coming – but not for XP ... and more info ... Hackers…

https://chatsupport.bitdefender.com/phplive...t=0&custom= http://www.bitdefender.com/support/contact-us.html Hi AdrianHa Chat support looks hopeful. For now I have chosen to ignore BD nag mails, they are costing me serious money ... my time! I am down-under (Australia) quite often we are out of sync (for opening hours with…

Hi Jasper, welcome to the forum I had similar behaviour with My BIS 2013. Over time and experimenting my PC performance improved significantly. Your "AutoPilot" problem is beyond my expertise (I am not a BD geek). AutoPilot vs UserMode - my PC is set to "UserMode" ON + "AutoUpdate" OFF - I daren't fiddle with these two…

I cannot believe your post/thread has been ignored for 6 weeks. Right-click the "B" > then "Show" or double click the "B" Good luck, I have just discovered this forum is almost dead. Activity responses is NIL.

It's not an adware, but you can just basically disable them. HOW ?