Comments
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Thank you both for the help. I got the devices switched over to the new sub - and will contact support and keep my fingers crossed. As for auto-renew, I already set it to 'off' before the new purchase, but - as you said - it didn't reflect. Used Method 1 and that fixed the issue.
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I followed those steps - but didn't get the option to extend at all. If Alexandru can't help, I'll see about emailing Support. Thank you.
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Appears like this on my end (on central).