Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Aml7604

Comments

  • I'm experiencing probably the exact same problem or at least something very similar after installation of update KB3156421. After installation of this update several services failed to start. I rolled back Windows to an earlier restore point, but after the notebook rebooted after the roll-back it displayed a message that…
  • @Porsche I do not agree that the problem is not caused by BD, because other antivirus solutions do not seem to suffer from the same issue (but there also may be other solutions that do). It seems that BD uses some specific API that had an error in it. Also I wasn't under the impression that BD support made great efforts to…
  • Just to make absolutely sure the problem is really caused by Bitdefender and not by some other software glitch I have uninstalled Bitdefender and used the uninstall tool afterward and temporarily installed a different anti virus program. Since removing Bitdefender I have not experienced any garbled video or paused video's…
  • I'm experiencing the exact same problem. Tracing back the problem it started ever since I installed Bitdefender 2013 AV PLus. I've noticed the exact same issues with Youtube videos, both in IE9 and Opera: The video is garbled (usually green but I've also seen purple tones and stripe patterns) and skip quickly to the end or…
Default Avatar