Comments
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I agree with you 100%. Software is solid but tech support is horrible, and what I've found, unresponsive. I've had a pending issue for months and they ran me through some similar processes as you went through, but never analyzed my files, and never responded. On a recent second round of queries about my issue, they had me…
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Just wondering when a Bit Defender forum moderator will chime in on this. Anyone around? BTW, I still haven't received any email response from Bit Defender, nor did anyone pick up on the chat support this morning.
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Sorry to sound so ignorant, but what does clearing my cache in my two browsers have to do with hidden rootkit items? I can actually see what these hidden rootkit items are, graphic files, but am worried they may be infected or perhaps their names are a mask for their true malicious identity. Again, I still haven't heard a…