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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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To rsenic, Your suggestion about changing the default update server to upgrade1.bitdefender.com from upgrade.bitdefender.com worked for me. I got an update for the first time after my installation on 28 Dec 08. What is going on with the BD update servers? thanks, Atlanta Eng
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I am looking for the post that recommended changing the default update server from upgrade.bitdefender.com to upgrade1.bitdefender.com. After running all of the diagnostics and becoming very frustrated, this solved the problem. But, it also shows that the problem is with BD's servers. What is going on out there? thanks,…
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I have noticed 4 posts in the General and Malware forums within the last 48 hrs on failures to update signatures, which I too am experiencing since buying and installing BDIS 2009 on 28 Dec 08. I have run nslookup, tracert and browser lookup on upgrade.bitdefender.com and upgrade1.bitdefender.com. Upgrade1 was suggested in…
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I too bought BitDefender on Dec 28 2008 and have been unable to update. I have also followed the same instructions. Everything, tracert & nslookup & browser hits on upgrade.bitdefender.com show that it is unavailable. What is going on here. I have seen several posts tonight with this same complaint. Any ideas out there?…
