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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Noticed some errors in event log related to Bitdefender. The Bitdefender Virus Shield service did not respond on starting. And the xml view - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}"…
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Wont let me edit my post, forgot to mention this is on a fast Intel SSD drive.
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My account was added to the no popup list but now they seem to be back, managed to grab a screenshot of the premium services popup as it was fading away. Georgia I would like these popups removed again from my account, just let me know what info you need from me.
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That was exactly what I did Pushkar Gogte. Thanks for the help though. Banzi.
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One other thing, When BDAV+ 2014 opens chrome (my default browser) just after the install has finished it causes all chrome extensions to crash constantly & chrome wouldn't display any pages, had to reboot to get that working again. Cheers, Banzi.
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The support tool crashes each time it get to the last step. Faulting application name: bdagent.exe, version: 17.15.0.669, time stamp: 0x51effc10 Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e Exception code: 0xc0000008 Fault offset: 0x00000000000cd7d8 Faulting process id: 0x11d0 Faulting…
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Hi Georgia, Well I uninstalled BDAV+ 2013 & rebooted, ran the new Bitdefender cleanup tool & rebooted again then installed BDAV+2014 & did a full system scan to build the cache, added my games to the games list. Played a bit of Dead Island Riptide & it was very stuttery in most places. Exited the game & ran the…
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Any chance Georgia or another mod can respond to my issues with BD AV+ 2014? Just because I went back to AV+ 2013 doesn't mean the issues I had can be ignored, I want to try 2014 version again but I need to know if the issues are or will be resolved. 1) Popup after exiting a game that advises me that I'm not in auto mode (…
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Any update from the mods re these issues? I see there is a another thread about the popup after exiting a game which has been ignored. Any one else noticing a framerate hit even though game mode is on & the game's exe files added to list? Cheers, Banzi.
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Have went back to BD AV+ 2013 due to issues with the new version. My frame rate in games dropped with the 2014 version even though game mode was on & exe files added to games list, also the HD light was always flashing during play with 2014 version, with 2013 it only did that when loading the game or levels (nothing to do…
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Have registered on the forums to get these huge popup ads removed from my account, have sent Georgia a PM with my email address to get these intrusive big ads that take up a lot of screen space removed. It's sad when a d a m n good paid product resorts to this kind of intrusive advertising. Georgia, please reply to my pm…
