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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
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Comments
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I have tried 3 different cd's, 3 different burners, 2 kinds of software. I tried booting on 3 different computers (an HP desktop, an Acer laptop, and a home/custom built desktop). I got an email from bitdefender saying the error message referred to a hard drive issue but why the same issue on 3 computers? I'm at a loss but…
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I don't think the CD is bad. I can open it in Explorer and see all the files and can even open the files. It just won't boot - I get the error message. There are two files in the root directory: md5sum.txt and README.diskdefines There are 4 directories: casper, docs, install and isolinux.
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I haven't received a response from BitDefender Support and it's been 4 working days. Anyone know how I can get a rescue disk??? Thanks.
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Thanks so much for your help Lionet. I had the Windows firewall on. I thought I had turned it off. Now it installed perfectly. I wonder why their tech support couldn't come up with such a simple answer. (Yes, this was a new computer with no previous antivirus). Although I do have CCleaner on it. How is it that they don't…
