BeSo ✭

@Alexandru_BD , @mrmirakhur @Gjoksi I have followed the steps as per @Alexandru_BD , but once I am in Safe Mode, all I get is a black screen, The only thing I can see is my cursor. The only Modal I am able to launch is the [Task Manager] window. That's it. As explained in my original log, the missing text was BitDefender…

Many thanks, @Gjoksi - support has my ticket - will give them a chance to respond and then move onto your connection request, if not resolved soon.

Thank you very much for your responses. Unfortunately the advice above has not resolved the issue. Have logged a ticket with the support team and will hopefully have the problem resolved soon.