Beck

Hi all, I have been experiencing the same problem this evening-my full system scans get stuck at 4% and do not seem to progress any further. Is there any word on what's causing this or any solutions? Thanks for your help. Beck

Hi Everett and Micha, I just had a response from support saying that the issue is caused by a product malfunction and that the development team are working to fix it. They said that the fix will come via automatic update and that they will reach out again once the fix is complete. So hopefully it looks like this will all…

Hi Everett and Micha, Thanks for the updates! Unfortunately I haven't heard from support yet, but if I don't hear from them tomorrow I will email them again. I just tried a full system scan again to see if anything had changed and unfortunately had exactly the same issue. However, I saw Everett mention that he didn't have…

I have been experiencing exactly the same problem since last night. I have Bitdefender Total Security 2018 and when I run a full system scan on my Windows laptop (with intel) it gets stuck at 26% and shows the same strange file-paths for the files being scanned. I let the scan go on for 2 hours and it stopped at 26% though…