Bell1

Have you checked with Avangate? https://store.bitdefender.com/myaccount/ All the details will be listed there, plus there are details to contact them. Yes I did last week and no one has bothered to answer me other than the automatic we got your email. I just opened another ticket and filed a complaint with my credit card…

Hello Bell1, Auto renewal is an opt-out choice, not an opt-in, when you buy the product, if you missed that at the time then that is the reason. You need to contact Bitdefender to sort this out. Email: http://www.bitdefender.com/support/contact-us.html Ro. Oh, I did, but as more the case than not, I haven't received a…

Check the link below buddy. It should answer your concerns. http://www.bitdefender.co.uk/support/i-do-...enewal-542.html Thanks, not sure how I missed that.

Hello, Thank you for reporting this issue. A product update was recently released and it brought many improvements to Bitdefender - build version is 17.16.0.729. Please right click on the Bitdefender icon located in system tray and from the menu select "Update Now". Reboot the PC if requested, then check if the issue…

I have Bitdefender Internet Security and was wondering if I could upgrade to Total security. Would this mean a new license ? I've only had the internet security for 20 days. Any help ? I and probably others would advise you to save your money, especially if you're running Windows 8. It's like running Windows ME all over…

Hi I am experiencing the same problems as described above on my 2 computers (Windows 8 64 bits) since I have upgraded to the "new" bitDefender. No remedy so far so I have uninstalled the software and back to Windows defender :angry: I am wondering why I paid a licence fee? Regards Same here. I've used Bitdefender for the…

I was having a similar problem with Firefox until V 23.0 than Firefox started to use memory like it was going out of style virtually crippling my computer's (multiple) Internet surfing ability. After some fiddling around I thought why not just do an uninstall and clean install of Firefox. However, the problem was how do I…

Hi, I experience seconds of freezing my window both in Mozilla Thunderbird and Firefox after I installed the last version of Total Security. I have installed build 17.15.0.682. It happens when I scroll through emails in my thunderbird, and freezes whenever one email contains html content, I guess. Is there a way to…

Whatever the changes were, they've fix my problems. There was a lag in IE and Firefox refused to run at all. With the update I did this morning, all my problems have gone away.

I'm glad I'm not the only one with this problem. I've been running TS for almost a year with no problems and with this latest version I upgraded to, my wife's Win7 x64 machine and my Win8 x64 machine have turned into snails. I also have the big delays and Firefox my preferred browser, won't run at all since the upgrade.…

I'm glad I'm not the only one with this problem. I've been running TS for almost a year with no problems and with this latest version I upgraded to, my wife's Win7 x64 machine and my Win8 x64 machine have turned into snails. I also have the big delays and Firefox my preferred browser, won't run at all since the upgrade.

I guess I'm lucky since I've had no problems with TS 2013 and Windows 8 X64. I was running another internet security program and did uninstall it prior to installing BDTS. Also Windows Defender was already disabled before installation. I guess that's why I've had no problems.

A lot of views and no one to confirm BD2013 works fine with W8 Pro x64. Indeed a lot of people complaining about installation problems. As I want to install W8 tomorrow and I do not want to leave my PC without protection, I will switch to another security suite. I loved BD2012 but will now be forced to look for something…

This is done because you could have a restricted account and if BD wouldn't have the proper rights to clean/delete/repair or anything that is the case of your files. The account shouldn't be visible, but the fact that you have BD2009 working on Windows 7 isn't a normal thing. BD2009 wasn't designed and shouldn't be working…