Comments
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Ok, I appreciate your suggestion of turning off Anti-Tracker. That seemed to do the trick and it's something that wasn't suggested to me before. THANK YOU. And I discovered that if I continue to keep auto-renew, I'll be billed $94.99. But if I cancel my subscription and start a new one, I'll pay $39.97 for the same…
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I cannot access my Central account through the Bitdefender dashboard or from any device. I get a login screen, enter my email, get a password screen and enter my password, and it jumps back to the login screen. ON THIS FORUM I WAS TOLD TO CONTACT YOUR "ENGINEERS," WHICH I DID. They told me this was a known problem and…
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Hello -- I got in touch with the engineer support team as you outlined above. I got a response from them this morning which said: I have looked into the case and it seems that the situation is caused by an issue that has already been acknowledged by our development team. We are currently working on a fix that will be done…
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Sorry to be a pain about this. I used Private Mode on Edge and WAS able to log in to this community. I was also able to change my password and log in to Central. When I tried logging in to Central on Chrome NOT in Incognito Mode with the new password, I got stuck in the login loop again, however I was able to sign in to…
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Thanks for doing that, but it was happening before I enabled it (I thought maybe it NEEDED to be enabled so I did it from my phone), and it's still happening now that you disabled it. I tried clearing the cache and the cookies, and now I can't log into answer this at all on my computer. I'm using my phone right now, the…
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I cannot sign into BitDefender Central through either Chrome or Edge on my desktop. Both are up to date. I get the login screen, enter my email address, get the password screen and enter my password, and immediately I get the login screen again. Occasionally the "Enter your notification preferences" pop-up (or something…
