Boathouse

Just as a matter of interest how many of you guys with problems are using a Dell computer. I have a Dell desktop running XP Pro and a Dell Inspiron running Vista Home Premium. Both have had severe web page loading problems. I also have an Acer (rebadged) laptop running Vista - no problem, never has had despite running…

I was told this issue was fixed by the guy looking after my open ticket. Updated and rebooted - absolutely no difference whatsoever! Still can't down load and still getting blank or semi loaded pages. When I looked at version number it was still showing 13.0.17.343 which is what I though it was before. Didn't know about…

Dear All Latest update on my open ticket with BD support (issue of "not enough storage" error on switching users (now fixed) and internet pages missing and downloads freezing). The ###### it does - no change whatsoever. Do these guys actually test ANYTHING!!!!! Back to the "stable" version pre Nov 1 AGAIN. What really bugs…

Hi All I had an email from the tech support guy working on my ticket. "A fix has been uploaded on the update servers. You can now update BitDefender without having this problem anymore." It fails to state what "this problem" is that has been fixed so I've asked for clarification. I suspect its only the "not enough storage"…

Ok just installed Viscon's pre rev 17 BD2010 and all looked good there for a while - the login on two id's works fine like it should. However I'm still getting missing web pages - just blank screen. Now that's worrying. This was working ok before the bad update - something got left behind from uninstall or something…

Viscon Sorry so long to reply but keep losing web pages. Many thanks for providing the 13.0.16.****** version will downgrade asap. Incidentally Tech Support have provided me with a new product update "bdselfpr.sys" that gets rid of the "not enough storage" issue so some progress is being made. It won't be released…

Good in theory and thanks for passing on the "working" version number. Unfortunately I have been unable to install on older version of BD2010 as the install goes and grabs the latest version from the internet and I don't have an old BDIS.msi on my system. I toyed with the idea of doing a system restore to pre 1st Nov when…

Thought I'd add more weight to this thread and hope it helps. Having the same problem on my XP SP3 PC with BD 2010. Having the same "not enough storage" when trying to use both logins on this PC. OK if only using the one login but as soon as you try to log in on the other I get the message and can't login on either usr…