Comments
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This string directed me to call support. I did. They began instructing me to reset the Box. In the interim our power came back on and the Box went back online. IDK why. But, since it’s working I don’t want to shut it down. we also are on underground fiber with no modem, so we have a ETHERNET cable from the utility direct…
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I have tried several different combinations of answers to the first three levels of your alleged support process. Every time I try, at the third question the system goes into a loop of some kind, I see 3 balls rotating horizontally for as long as I can stay awake. the process never offers e mail, chat, or phone support.
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I tried following this link several times. The prompts ask the issue. I chose troubleshooting the prompt asked what I am troubleshooting I reply ‘Bitdefender box’ then the app just does nothing. your system is broken at that link. give me a phone number so I can speak with a living human being who can really understand…
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Your system is broken. I paid for Box & two subscriptions, total protection, & vpn, they worked fine for a few years, so I had no reason to ask for support. now I need help, and bitdefender has completely hidden any meaningful method of getting support. What a rip off!!!
