Comments
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Since I was testing a trial version, I couldn't open a support ticket. If someone tests the product, I guess they don't deserve any support. I have moved on to another security suite product. So far I haven't had any issues with it. I'm only back on this forum to stop forum notifications. I won't be back. Bye.
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It has been a week since I posted this, and no response from the company. This issue and the others I brought up are unacceptable. I am now giving up on Bitdefender and am moving on in my search for a security suite for myself, my family members, and my clients.
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It has been a week since I posted this, and no response from the company. This issue and the others I brought up are unacceptable. I am now giving up on Bitdefender and am moving on in my search for a security suite for myself, my family members, and my clients.
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Why does Bitdefender delete some files and quarantine others? From a user standpoint, it would be easier if files were only quarantined. That way it would be easier to recover files, because they would ALL appear in Quarantine. From a developer standpoint, it appears that not all quarantined files are sent to Bitdefender…
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I assume that what happens with the Eicar test file will happen with other detections. So I created archive files of different types using 7-Zip, each containing only "Test.txt", which contained the Eicar text. Using both System Scan, and Contextual Scan: Take Proper Actions. ZIP file and TAR files are deleted, with no…
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In order to make things simpler, I'm going to abandon this topic/thread, and will create separate topics for the separate issues I have.
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I forgot to mention that I'm seeing these issues on Windows 7, 64 bit. I'm also testing on Windows 8, 32 bit, but not as much.
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Well, I spent more time testing and looking closer at the program. I also re-read the manual for the third time. I understand more now. Overall, Bitdefender appears to me to be confusing. It is also inconsistent or faulty in it's functioning. It appears that "Take proper actions" is the default actions for on-demand scans.…
