Comments
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Hi, You shouldn't worry about /private/tmp/com.bitdefender.dmg. It's a legit Bitdefender file used during the scans. It doesn't affect the security or other exclusions you make in any way.
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Hello, Please find more about Time Machine snapshots here: https://support.apple.com/en-us/HT204015 . They could be excluded, if you wish, or could simply be deleted or disabled. Since they're temporary files, you need only to turn off and back the "Back up Automatically" option in Time Machine Preferences and they will be…
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Hi, Malwarebytes is a legit application, so Bitdefender will not take any actions against it. You can try removing the Malwarebytes leftovers in Safe Boot. Please contact they're support team to get more information about the locations where Malwarebytes installs its files.
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Hi, Please check if you have the latest build available: 6.0.0.19. If you have a previous version, install the latest one directly from your Central account and run a System Scan. If you already have the latest build, then run again a System Scan and check which other application have an intense activity when the BDLDaemon…
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Hi, Please contact our support team at bitsy@bitdefender.com and our colleagues will provide you with more information. Please note that the forum is not a place for commercial issues/request due to privacy requirements.
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Hello, Please check your inbox, as our colleagues sent you an e-mail via the ticket you opened. Please keep in mind that the forum is not the place for commercial issues.
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Hi, The Safe Files feature is available in the latest version which you can install directly from your Central account. During the installation you will be prompted to uninstall the existing version. The steps are available in this article: https://www.bitdefender.com/consumer/support/answer/1776/
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Hello! It was a temporary error and it has been fixed right away. Sorry for any inconvenience.
