Cavehomme

Thank you for signaling this to us..... But you nailed the point correctly, and it seems we're forced to deal with this quite shortly..... I won't tell you right now which will be the solution adopted, since I have to call a meeting regarding this (it is quite important, and frankly I wasn't aware about the legal arguments…

Bitdefender 60-Second Virus Scanner is a free and easy-to-use desktop application that uses the world’s no.1 ranked scanning technology to alert you of active viruses that are lurking on your PCs. If you have any problem with that, support team can solve it. Waiting 3 or 4 weeks from the "support" team to get a reply is…

I have been doing a bit of digging and am informed by BD that - It seems that BRAIN is incorporated into all the products, good news! I would very much doubt that is true for the Free version, it has not been updated for a very long time. Can one of our experts / mods please calrify this important point please?

So what happened, what is the outcome of this interesting situation?

+1 You guys are right, these forums really are dead. Not really surprising considering the terrible BD technical support these days, perhaps people have given up and gone elsewhere. That, plus the company not listening to their customers and dumbing-down features such as network activity does not bode well for BD, no…

...try to keep up with the smart bitdefender team trust me... That's when corporations risk to abuse their customers when attitudes like this occur. We should trust no-one with our data. Any software on our computers that is communicating with the internet should clearly state what it is doing and why. If BD told me what…

Alternatively, the link should also show up on http://www.bitdefender.com/toolbox/freeapps/desktop/ http://www.bitdefender.com/toolbox/freeapps/desktop/ works, thanks.

Thank you for the report! ....the ticket volume makes it difficult to cover all bases at the moment. You're welcome. Regarding your last point, whatever you do, please DO NOT outsource anything to India, it would be a disaster! Why don't you consider to offer some of the experienced moderators and posters on these forums…

http://www.bitdefender.com/solutions/free.html Thanks for that, but that link then re-directs back to the BD home page, that's why I previously tried free.bitdefender.com and found the hack because I recall from 2 years ago, I think, that sub-domain was in use. With this re-direct from the free link back to home page…

It's incredible that this company will not provide any input concerning an important question. Should we therefore have to assume that this traffic is unnecessary and / or being used for suspicious purposes not directly related to keeping us safe? If BD do not wish to answer officially then should we contact those large…

From viewing a lot of posts on these forums, and all the complaints the customers have, Bitdefender seems to ignore our requests. Which leads me to believe they don't care about their customers, and they're going to do whatever they want. This, IMO, is a VERY poor way to run a company when they completely ignore the…

I'm a little late coming into this discussion, but can I ask where we are now with the issues raised in this thread? I purchased BD Internet Security this year and have yet to activate Wallet (though I am constantly being prompted to) chiefly because of the complaints about how it actually functions. I don't know whether…

Update: Safepay and Sphere are separated products with separate keys. It is not possible to activate a Safepay feature using anything else than a Safepay license. Cristian That seems strange because when I installed AV Plus it also installs Safepay. When I use this version of Safepay there is no option to upgrade to a…

You have a point here. But the discussion is not so simple. Of course one can upgrade to the newest version every time - not so easy, since we are not using Google Chrome, but Chromium/WebKit/Chromium Embedded, which is a different thing - but we have to ensure if these changes are not introducing new bugs,…

You are right to be worried. The browser is indeed an old version of Chromium Project , and is not to be relied on at present. Check it here https://www.howsmyssl.com/ and here https://browsercheck.qualys.com/ I use a sandboxed browser in Incognito Mode via a free VPN client at the moment. Bitdefender need to address this…

(A detail: we do not recommend installing Safepay standalone along a BD version that also contain Safepay. Not that they cannot work, but the self protect mechanism installed by two separate products can end up in conflicts regarding what to protect). The VPN tunnel is protecting only Safepay. When Safepay connects using…

..... I understand there are other solutions out there; I hope you will give us some room to accommodate all these things we're juggling with and wait for the next stable release including what you asked. (Be sure we're in constant battle with marketing...) Regards, Cristian Thanks for the clarifications.

The implementation of fully integration of Wallet in Safepay standalone has been started (autofill, load/save etc.). Once it will fully integrated in standalone, I think it will get ported in BD as well. Not sure, though, if also in 2014, or only in the upcoming 2015 version. Will get back when I know more. Regards,…

For some reason your antivirus is deleting shortcuts to genuine software I have installed. This is VERY, VERY annoying. I wasn't happy when it deleted Cyberlink media, or the opensource software, GIMP for image manipulation which took hours to install and which I needed for making a wedding album for my friend. Let alone…

(A detail: we do not recommend installing Safepay standalone along a BD version that also contain Safepay. Not that they cannot work, but the self protect mechanism installed by two separate products can end up in conflicts regarding what to protect). The VPN tunnel is protecting only Safepay. When Safepay connects using…

The security mechanism, as provided by the VPN connection, is the same. The products are different not at what they do regarding VPN connection. Of course, Safepay standalone is obviously smaller that an entire security suite, and is more self-contained. The most obvious example is that BD intercepts HTTP traffic to banks…

I had thought that BD IS provided protection when when using an unsecured WiFi. I realize that it is not desirable to use unsecured WiFi's for financial transactions, but sometimes it is necessary when out of town in a hotel. Although I had thought SafePay did provide security, I am wondering that if it is true, then why…

It's only Safepay that is protected. The flow is this: - Safepay detects an unprotected wifi connected - this triggers the VPN connection dial (if the account is premium; if is a free account, it won't dial since this is a premium feature) - a HTTPS conversation with our server occurs to determine to which VPN server to…

I too would like to know what's happening with passwords within SafePay, it's a very useful feature to say the least. If you don't allow it then BD should at least allow a very small number of reputable addons such as Lastpass.