CazT ✭

Thanks very much for the explanation and reassurance. It seems a bit strange that a different offer can be made via BDM - I had no idea it was a different set-up - and I wonder why it didn't flag up earlier as I was all set to go with another provider. However, it looks as if all is above board so thank you again for your…

Thank you for taking the trouble to reply so quickly. I hope the Forum Administrator will be able to advise but will contact Support if necessary.