Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Ciwan

Comments

  • Hi Aurelian Neagu Thanks for the Email. In the Safe Mode bit, you have told me this: Browse to the 'C:\Program Files\BitDefender\BitDefender 2009' location and rename the 'httproxy.dll' file. Restart the computer in Normal mode and check if the issue persists. You have told me to rename that file ... but you have not said…
  • Bodzio are you there friend ?
  • Hi Bodzio4062 I never thought of it that way to be honest ! What do you mean " maybe it is time to upgrade ? " ... time to upgrade to what ? Thanks
  • Sorry just to make things more clear. When I disabled the Fire Wall, I did get the speeds that I should get. However when I changed the settings and put the Firewall back (like you said in your first post) the speed went down again. So the problem is the firewall, but what settings do I need to have in order to get the…
  • Hi Alex I just did all the above. The speed is still slow Please Help.
  • Hi Alex Thank You for creating the Ticket. I followed them instructions at the begining of this Thread and now my problem is fixed !! Now I can update again and that triangle exclamation mark is gone. Thank You.
  • By the way I am on Version: 13.0.16. thx
  • Hi Guys Recently I have purchased BitDefender 2010. It was all working well until about 1 week ago. It stopped updating ! Now there is triangle with an Exclamation Mark. When I double click, I get the application window, and there it says there are 3 issues affecting the security status of my pc. When I tell it to fix…
  • Here is a screenshot of what Keys I mean >> http://i26.tinypic.com/2vlqs77.jpg Do I delete them Keys .. or should I click Cancel ? Please Help
Default Avatar