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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Clarity3 ✭✭

Comments

  • Thank you Scott
  • Thanks. Memory's fading, I should have remembered.
    in Safepay Comment by Clarity3 July 2018
  • Sorry, I must be missing something. I cannot see a BD Icon in the 'Notifications' window. It provides a status list under four tabs but none appear to have a BD icon. The only symbol is the shield, but that's on the main menu selection panel.
    in Safepay Comment by Clarity3 July 2018
  • Yes, a shortcut can be generated directly from the executable location. I had been having a look at the directory level but didn't recognise the 'obk' file name and didn't notice the 'Safepay' icon until you identified the name. Something else I seem to be unable to find in this version is the build version number. Can you…
    in Safepay Comment by Clarity3 July 2018
  • Thanks. In 2019 version it does not seem possible to get a response to right clicking any of the 'Quick Actions' of which, Safepay is one. As you say, earlier versions put a shortcut on the desktop during installation but this latest version only puts a VPN shortcut on the desktop (apart from the main application).
    in Safepay Comment by Clarity3 July 2018
  • @Laurel Valley Thank you for your interest. My On-Access level is set at Normal and has not changed. I have BD installed on two computers, one with XP and now one with Windows 7. Both have the same settings and as far as I can tell these are the default settings (ie Normal in all relevant cases). Both PC's behave in the…
  • Christian I have tried several times to get a response having completed your request but without success. I am not sure if my prompts have been missed or ignored as there are quite a number of threads where other enquirers are not happy with the lack of response. Of course it may be that my issue falls into the same area…
  • Hello Christian Not sure if you missed my previous request but I am still living with the issue.
  • Hello Christian Do you have any suggestions yet on how to overcome this issue? Regards
  • Hello Christian I have tried again and uploaded the file and sent you the link. I hope you have now received the information. Regards
  • Christian I have uploaded the file with Sendspace and believe I have sent it, although there is no feedback and indication of where it is going after clicking send. I hope it reaches you. Regards
  • Christian I have sent you a PM
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