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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Same problem here. Even when it says "Issue to fix" and I fix it, and it is/should be turned back on, I go to home(main?) screen and it still has the box ticked off. If I click it back on it will be turned off again upon next boot.