CptJeremiahErmac

I guess the procedure if B/D won't connect is different depending on your situation. For me I was switching from Norton Antivirus to Bit Defender. In my case, there were remnants of the Norton program still on my system that was blocking B/D from updating virus definitions and creating my account via the main registration…

No...I did not reinstall Bit Defender. I just ran the Removal Tool and then rebooted my computer. B/D updates then worked without a hitch. I think that explains why Skype was on the fritz too.

Hello Again, I fixed it!!! Apparently, after I initially uninstalled my old version of Norton there were residual elements of the program blocking Bit Defender updates as well as some other software . For me I ran the Norton Removal Tool from symantec's website and got rid of the rest of the old software. After that, Bit…

Okay, I've got my account created through the link I was sent. Thank you very much for your help so far. I'll hold tight in the meantime for the antivirus update thing. -Chris

Hi again, I followed the steps detailed in the email. However, although the product appears registered I am still unable to create the account. The registration screen prompts me to click the "next button", (presumeably to create the account), but no "Next" button even appears in order to continue with this step. I tried…

I'm pretty sure all the Norton registries are gone from my old software. B/D firewall appears to be working correctly. I haven't been surfing the net without a firewall active. Here is some other info for admins if it helps any: I'm running version 13.0.13 of of B/D 2010 I'm running Windows XP with all recent service packs…

Currently, I'm not using a 3rd party firewall. I only had Windows firewall active, but I turned it off right before B/D was installed and it is still off. I am not using a proxy server so I think I'm okay there. This is very mysterious to me since I used to run Norton which did not seem to be affected when it ran auto…

Hello bitdefender_user , I have sent you a workaround through the email . Please reply back if you have the same issue after you perform these steps . Thank you . Excuse me, Could you please tell me the workaround associated with the problem in this topic? I have experienced a similar problem with having Bit Defender 2010…