Comments
-
The situation was caused due to one of our updates that identified clean Windows files as infected on x64 bit operating systems. A few hours ago an update was released to fix this situation and the clean files are no longer detected. We apologize for any inconvenience caused. Cristi. Cristi, please, an answer would be…
-
I guess it's time to bite the bullet and just restart my computer and see if it will even start. I have 0 confidence that it will. I don't have the technological saavy to back up anything. Even if I did, it doesn't seem possible since I can't open control panel nor My Computer nor any program. Thanks for screwing me over,…
-
Due to a recent update it is possible that BitDefender detects several Windows and BitDefender files as infected with Trojan.FakeAlert.5 . In order to solve this issue you will have to perform these steps: - open the BitDefender interface in Expert Mode - go to the Antivirus tab and disable the Realtime Protection…
-
The link in their "fix" doesn't work. http://windows.microsoft.com/en-US/windows...ns-in-Windows-7 results in a "Bad Request" page. BD. What a CF.
-
Sorry. I just remembered that I have a computer on at work running BitDefender in the background. I have to go drive 60 miles to work to see if I can save any of my work. Holy (*@#(*$#$ this is a disaster. Oh, and by the way, I tried to talk with the tech reps on chat and when I asked them serious questions 3 different…
-
This may be a stupid question, but should I shut down my computer or will that simply risk my not being able to start Windows again? Is there anything I should be doing to protect my computer? Earlier, I had to do a system restore from safe mode just so I could get past the Master Password from my Windows 7 start…
-
* I UNclicked the box for real time protection (under the antivirus tab), just to make sure it would not get in the way. * Then, I UNinstalled BitDefender. * Then, I rebooted my machine. * Then, I RE-installed BitDefender. * Then, I input my registration number. * Then, I ran the BitDefender update. Well, I'm effed because…
-
Please tell me how this will fix the problem when BitDefender itself has been quarantined? Or when Automatic Updates are disabled and cannot be enabled AND Update Service is unavailable?
