DandW

Now March 6th and still no response from support after they made suggestion on March 2nd that didn't work... coming up to one month and problem still not resolved. Apparently the case was prioritized ? Certainly would not be willing to buy any add on products offered by Bitdefender such as the NEW password option offered.…

Got an email with a procedure to follow...did as requested still not fixed. I replied to the email, now I wait....

Got this 2 weeks ago ....nothing since I have been able to locate your case. First of all, I would like to apologize for our delay in addressing your request. Due to an increased number of requests, my colleagues weren't able to get back to you as quickly as we would have liked to. To make sure that they contact you back…

It's my experience that you won't get anywhere by contacting support !!