Daneel

I was premature in my closing of this issue, the problem is back. I will be opening up a ticket with support - this is ridiculous. I am in the same boat. After re-installation, my gray-out problem reappeared. Log sent.

@DanyDan: Response sent through email. Thank you for your time and patience, and understanding my effort towards betterment of BitDefender.

@nikki605: If you have read the first page, I reinstalled BDIS2011 and updated it to exhaustion. That seems to do the trick. So I did not reinstall again, though I got rid of the softwares DanyDan mentioned. I emailed him, but did not hear back. In my last two posts in the second page, I described the results. Briefly…

Any update? I witnessed similar issue: http://forum.bitdefender.com/index.php?sho...23002&st=20

Final update - I hope. I updated again yesterday and have not experienced a greyed out icon or a slow down in the last 24 hours. Same here, thanks to DanyDan. Thank you, BitDefender Forum. Signing off for now,

- McAfee Security Scan Plus - Malwarebytes' Anti-Malware - Wise Disk Cleaner 5.73 - Wise Registry Cleaner 5.8.8 I find it unreasonable to blame these softwares (see below). With reluctance, I removed all of them, temporarily. Before doing it, I did a semi-quantitative test, as described below. You also have traces from the…

@Daneel: I would like to see a log generated on your PC. I created a ticket with ID: 201012151019093. Please send me the requested log file for analysis. You will have my answer back via email. @ DanyDan: A Log file has been sent on 15th evening. Thank you.

This is the current: http://download.bitdefender.com/updates/up...gins/update.txt It's updated whenever necessary. Thank you, Cris. That is very useful. To all my Forum Friends, thank you for sharing your experiences. Best,

Hi Daneel , Please , post here in Forum un HJT Log , thanks Kind regards Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 7:58:14 PM, on 12/12/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe…

To continue my experience with BD IS: 5. Uninstalling 2009: Did not went well, the uninstaller said "Finished with error". After that, there were a long shutdown and l-o-n-g bootup. Similar to 2011 product, I ended up finding 28 registry entries, 2 folders of log files etc., and one bdagent.ini file. I cleaned them…